Report: #1393790

Complaint Review: Merchant Club of America and clover point of sale systems

  • Submitted: Fri, August 18, 2017
  • Updated: Fri, August 18, 2017
  • Reported By: Brett — Little Rock Arkansas USA
  • Merchant Club of America and clover point of sale systems


Merchant Club of America and clover point of sale systems My name is Brett Howard I own Howard liquor I was told by this company that they would save me $200 on my credit card processing and charge me a fee for my POS system.After the first few months I was having lots of problems with the POS system.California

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 My name is Brett Howard I own Howard liquor store in little Rock Arkansas. I was processing with FIS from Centennial Bank. I needed to get a POS system and had a Salesman from Merchant Club of America come in and offer a clover POS and a lower credit card rate. We submitted an old credit card processing statement. And I was told they could save me a couple hundred dollars a month and get me a clover POS system. We came to the terms of half percent for debit and a full percent for credit and a monthly lease payment on a POS system. I was told and guaranteed that my rates would decrease and I would save money and they didn't a couple of months I could buy the POS system out right. Basically that was all a lie they wanted almost $11,000 for a machine that cost $799 at Sam's Club. As for my credit card processing it has gone through the roof I've never seen it this high. I went from paying on average $600 a month to my last statement of $1,100 a month. This is after they did a review of my account and told me they would lower my rates. If you are thinking of getting a POS system or new credit card services I would highly recommend staying away from Merchant Club of America. Ask for Clover POS systems I have had two main systems three printers five handhelds and they still don't work I'm unable to process EMV chip cards simply because there machine will not work. Karen fosterling is who I've been talking to at Merchant Club of America. And conveniently she has stopped taking my emails and will not contact me they simply want to take their money out of my bank account. It's a sad day when big companies are allowed to prey on our small businesses. We've been in business since 1974 and if something doesn't change we will be put out of business by this company.

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