Merelle Worldwide Home based health business selling Herbalife with poor return policy for basic training package Grapevine, Texas

internet employment website. The company name on DVD is Global Home Business Systems with no address/phone number. The return shipping label shows Merelle Worldwide LLC, Shipping Department, 804 Port America, Grapevine, Texas 76051. Their phone number is 682-223-9160. I got a recording "I'm sorry but that person is not available." Then a woman's voice recording states: For further assistance  contact ext 500 then you're looped in a vicious circle because no one ever answers the phone! A live person can not be contacted. If this was a legit business why not give your account number so unsatisfied customers can return the training package with no problem and no additional fees?  I'm only trying to return the training package which was $9.95 and told you nothing more than the site they send you to.  I advised Patty (didn't get last name) that I could not take the products because of a pre-existing condition.  Contacted Craig Eggenberger on how to return package; received e-mail with address above and nothing else.  Went to FEDEX to return and because I can not get a return to my calls requesting their account number information, I have to pay $12.95 to send them back this information.  uumm, is there where the money is made?  I've been advised and learned, any legitimate business does not charge you all sorts of fees to get going.  I have learned my lesson. Ask specific questions and when you do not get clear answers..RUN!