Merrick Bank Unfair Credit Practices Draper Utah

I have had an account with Merrick bank for years. I get a statement in the mail every month despite signing up for electronic invoices and I pay my bill every month.

I kept getting emails from them saying they were unable to deliver to my address (despite getting bill every month) and to click on the link to verify my account.

I just assumed it was phishing email, who in their right mind will click on that sort link these days. When I logged in to pay my bill 5 days early this month as always, I noticed it showed I have no available credit, so I called them.

A very rude customer service representative told me my account was closed because they could deliver mail to my address and the account can not be reopened, they will send me a letter telling me how I might be able to reopen my account.

I asked representative and his supervisor does this make sense to you to close an active that is being paid on time every month, and was told it was closed because I did not verify my account by the email link.

I am naturally pretty ticked off that they closed my account, nothing that they said makes any sense, and I think this is unfair credit practices. They should not be allowed to treat people like this