Report: #1343697

Complaint Review: Metro pcs

  • Submitted: Fri, December 16, 2016
  • Updated: Fri, December 16, 2016
  • Reported By: BIG TOBO — Houston Texas USA
  • Metro pcs


Metro pcs my account was comprised by my ex girlfirend and she change my security password and had phoe turned on I ask metro pcs to turn my phone off and they told me becuse I did not know the new security question they could not access my account which is a lie they are a rip off and very unprofessional Houston Texas

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metro pcs is is very unprofessional my ex-girlfriend took my phone had it turned on change my security password and metro pcs did nothing about it I ask them to turn my phone off until I was able to get into a store I work from 5 a.m till 11 p.m. seven days a week and there store will be close.they were not will to assist me and kept repeated themselves about go into a store.they should close that company down cause they are not will to help their customers then they will tell you they don't have a number to corporate office now who wants to deal with that type of company I am sick and tired of metro pcs.

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