X  |  CLOSE
Report: #1419187

Complaint Review: Microsoft/Skype - Redmond Washington

  • Submitted:
  • Updated:
  • Reported By: John — Mangilao other United States
  • Microsoft/Skype
    One Microsoft Way
    Redmond, Washington
    United States

Microsoft/Skype Microsoft/Skype is illegally keeping your Skype credit! Redmond Washington

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I no longer use Skype VOIP and  did not want to pay a renewal fee of $60 to keep my VOIP phone number.

I have Skype credit in the amount of $8.75 and unable to receive it in a form of check or cash.

Skype has a very restrictive refund policy:

1.  must make a refund request within 14 days of that purchase (EU only)

2.  You have a subscription that you haven’t used and that hasn’t expired, experiencing technical issues

3.  account has been taken over by a third party and used fraudulently. 

4.  cannot give a refund for charges that are more than 90 days old.

 

I am complaining that as the US and corporate parent of Skype, Microsoft should therefore should follow FCC rules on credit refunds.

 

 

John Kim

This report was posted on Ripoff Report on 12/26/2017 08:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/microsoftskype/redmond-washington-98052-6399/microsoftskype-microsoftskype-is-illegally-keeping-your-skype-credit-redmond-washingto-1419187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!