Report: #1403716

Complaint Review:

  • Submitted: Mon, October 02, 2017
  • Updated: Mon, October 02, 2017
  • Reported By: Segrumpta — Tallahassee Florida USA

    USA Provided invalid license code for MS Office 2013 Internet

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On 9/18/2017 I purchased MS Office Professional 2013 from this site.  When I couldn't validate the software, I contacted Microsoft support and they told me the License Code was invalid.  So I called them on 9/26/2017 to request either a valid code or a refund.  "All staff were busy helping other customers" was the response from an automated system.  It suggested I use their online chat.  But when I tried that, I received a similar response.  So I left a message on the chat system.  I had to leave town and checked my email when I returned today, 10/02/2017, no response from them.  Tried calling them again today on 10/02 and got the same responses on both phone and chat support.  Still waiting to hear from them.

This report was posted on Ripoff Report on 10/02/2017 03:13 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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