Mirror Essentials Lost order and no money back yet Internet

After filing a complaint and several emails back and forth, I finally received my money back. At least that was accomplished! Thank you Mirror Essentials. You need to  be very clear on your website that items will be delivered no earlier than a month or six weeks from order. Not have people think they will receive it within days like a local US order and then feel frustrated. Be  honest in your website about  the time line and maybe your customers will appreciate your efforts more. 

Hi Vanita,

We hope you are doing well. We have checked our records and found that your request was completed last March 11, 2018. The refund process would take 5-7 business days. Please check your account if it's already updated. We would greatly appreciate if you update your review or let us know if there's anything else we can assist you with. 

Thank you.

Mirror Essentials Support

Hello, Vanita (NY)!

We are saddened by your shopping experience with us. Know that it is not our intention to inconvenience you. All our products are shipped from our overseas warehouses located in different countries, including the US and China. Your item is shipped from the nearest location to make sure your item is delivered in the provided timeline. Shipping takes about 2-4 weeks, depending on your location.

We'd love to check again the details/status of your order, kindly e-mail us the following information:

Order Number:
Complete Name:
E-mail Address:
Concern:

Please send it to support@mirroressentials.com and use "Ripoff Report
#1432973" as the subject of your message so we can easily trace it.

Thank you very much! Have a great day!