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Ripoff Report | Mirror Essentials Review - MVD UY, Bonavita
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Report: #1439021

Complaint Review: Mirror Essentials - MVD UY Bonavita

  • Submitted:
  • Updated:
  • Reported By: mtnest912 — Pittsburg CA United States
  • Author Confirmed What's this?
  • Why?
  • Mirror Essentials I cant find this anywhere in their website MVD UY, Bonavita United States

Mirror Essentials Never delivered / refused to refund Advertise 3-5 weeks for delivery. At week 8 I started asking WHEN. At week 10 I requested a REFUND. At week 12 I have nothing. MVD UY Bonavita

*Author of original report: Email to support

*UPDATE Employee ..inside information: Mirror Essentials Never delivered / refused to refund Advertise 3-5 weeks for delivery. At week 8 I started asking WHEN. At week 10 I requested a REFUND. At week 12 I have nothing. MVD UY Bonavita

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They have not delivered my order after 12 weeks.  They respond to my emails with auto replies saying: "Please know that It is truly important to us that our customers receive their orders the soonest time possible. We've already made a follow up to our shipper and we're waiting for their response."

Every day for 4 weeks.  Then I send them added emails requesting they just refund my money & they refuse to even acknowledge the request.

I urge others to find another company & not waste your time & money trying to do buisiness with these LYING SCAMMERS.

This report was posted on Ripoff Report on 04/17/2018 08:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mirror-essentials/mvd-uy-bonavita-33122/mirror-essentials-never-delivered-refused-to-refund-advertise-3-5-weeks-for-delivery-1439021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
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#2 Author of original report

Email to support

AUTHOR: Terri - (United States)

POSTED: Wednesday, April 18, 2018

I have dozens of emails to that address.  I did get a response yesterday, saying that my package has been shipped.  Again.  I should get this order 3 or 4 times now.  And that even though it's been shipped again, they can't find the shipping tracking #.  Surprise! Unless it's coming from Mars I should have it when?  And another couple emails saying that my $$ has been refunded.  We'll see what comes 1st.  

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#1 UPDATE Employee ..inside information

Mirror Essentials Never delivered / refused to refund Advertise 3-5 weeks for delivery. At week 8 I started asking WHEN. At week 10 I requested a REFUND. At week 12 I have nothing. MVD UY Bonavita

AUTHOR: Mirror Essentials - (United States)

POSTED: Wednesday, April 18, 2018

Hi mtnest912,

We hear you, we understand the frustration. You've waited long enough for the package, but you never received it, you ask for a refund but was not processed. We're sincerely sorry about that. We just want to fix this and make it up to you. Please post your order number here or send us an email at support@mirroressentials.com with below information.

Order number:
Complete Name:
Email address:

Please also add "1439021" on the subject of your email message so we can easily trace it. Thank you and have a great day!.

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