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Report: #1437274

Complaint Review: Mirror Essentials - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Maria — Severn other United States
  • Author Confirmed What's this?
  • Why?
  • Mirror Essentials Nationwide China

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This company is fraudulent.  The website link boasts the benefits and how great their undergarments fit and help enhance you.  But, they fail to mention the sizing is more suitable to a small asian woman than who would actually NEED to have an undergarment to reduce mid-sections etc.  When I received the garments (after WEEKS of waiting) they were so small I could not get my leg in them.  I contacted the customer service via email and instead of offering a refund they sent a "one time replacement" for my order which did nothing but aggrevate me even more because after several MORE months of waiting they were no better and STILL too small............an XXXL should have been sufficient.  I once again contacted the customer service via email and received a "canned email response" not once, but TWICE basically stating I was OUT OF LUCK because they did not offer REFUNDS.  This company is ripping off customers with their poor quality, misrepresented SMALL undergarments and keeping people's money.  SO, not only do I have a stack of CHEAP, NON-FITTING undergarments, I am out over $40.00.  This company should be forced to be removed from advertising ANYWHERE due to their fraudulent practices and POOR customer satisfaction policy.  I am so angry at the outcome of this purchase.  Everyone that has been ripped off from this company should report and reply EVERYWHERE they see their ads and links.  They need to be stopped.

This report was posted on Ripoff Report on 04/04/2018 01:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mirror-essentials/nationwide/mirror-essentials-defrauding-customers-with-no-refunds-1437274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee ..inside information

Mirror Essentials Defrauding Customers With NO REFUNDS

AUTHOR: Mirror Essentials - (United States)

POSTED: Thursday, April 05, 2018

Hello, Maria!

We apologize for the experience you had with the product and the refund process. It is not our intention to inconvenience you in any way. Please tell us how we can make it up to you by e-mailing us at support@mirroressentials.com and providing us the ff:

Order number:
Complete Name:
E-mail address:
Concern:

Please also put "Ripoff Report # 1437274" on the subject of your e-mail message so we can easily trace it. Thank you and have a great day!

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