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Report: #1223775

Complaint Review: Modern nu skin - Internet

  • Submitted:
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  • Reported By: Jean — Alvarado Texas USA
  • Author Confirmed What's this?
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  • Modern nu skin Internet USA

Modern nu skin Renuvaderm riped me off big time Internet

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In January I responded to an internet advertisement from Modernnuskin or Renuvaderm.  They were advertising two cosmetic for shipping only.  One was $5.95 and $4.95. When I gave them my card number,  I did not realize they were going to charge me $94.57 for one and 89.47 for the products.

 When they came I opened the products and I set them aside, for I still was not quite through with the one I have used for years.

About 3 weeks later I started using the product.  After about three or four days it started burning my face.  I tried it for a couple of more days and my face broke out all over.  After about a week ot so my face cleared and I tried it again.  I have never been allergic to any thing on my face before, so I thought I would give it another try.  Well it started burning again.  So I quite using it. 

I was headed for the grocery store, so I thought I would contact Renuvaderm when I got back home.  I stopped at the mail box on my way out and there was another box of products from them in the mail.  So I just stopped by the postoffice on my way to the grocery store and sent it back.

When I called them they told me I did not responded in a timely manner for a refund.  I also could not get a refund on the second package because I did not call them and get a  number from them to send the package back.  If I had been able to use the product this wouldn't have bothered me, for I would have used it. But since I can't use it, it  really upsets me.

I am now out $94.57 x2, 89.47 x2 plus 10.90 for postage.  The postage doesn't bother me as much as the $368.08 they took from me and I can't even use the product.  It is hard on seniors to have any extra money, so  I bought this out of my craft show money, now I my not have enough money for supplies for my shows this fall.  

 I think its wrong for companies to do things like this.  Had I been informed  of the return policy  ahead of time I would not have order till I was ready to use it.  I don't think I will be ordering on the internet unless I'm totally sure of the product and the company. I hope this story will possibly help someone else save them money

 

This report was posted on Ripoff Report on 04/21/2015 07:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/modern-nu-skin/internet/modern-nu-skin-renuvaderm-riped-me-off-big-time-internet-1223775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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