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Report: #1441175

Complaint Review: money catch unclaimed money professionals -

  • Submitted: Tue, May 01, 2018
  • Updated: Wed, May 02, 2018
  • Reported By: Cindy — Australia
  • money catch unclaimed money professionals

    ,
    Australia

money catch unclaimed money professionals The people at Money catch they are really not all they present. I am too scared to give away too much details for fear of being tracked and hacked or having my finances take a further hit. Please be careful, they are heartless, scammers who think nothing of the stress and destruction they leave behind.

*REBUTTAL Owner of company: To all customers, consumers and persons who are interested in the business operated by Money Catch.

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I wanted to come forward about this business Moneycatch, and no this is not my real name- because these scammers can track me down easily. The people at Money catch they are really not all they present. I am too scared to give away too much details for fear of being tracked and hacked or having my finances take a further hit. I agreed to have Moneycatch help me get a small amount in money back, through shares. They did that but their form asks for all kinds of information including bank account and financial, they got my ID etc.  9 months later I was told that another person who had my ID (using their picture) had applied to get finance in my name, they had gotten the money and were overseas. I only heard about it when the collection company tracked me down for the loan! I had not applied for any loan- When I tracked it down it wasnt my picture on the licence and Passport in my name and it wasnt y signature on the loan document. There is no doubt in my mind that Moneycatch sold my personal Identification, as they were the ONLY people who got access to those exact pieces of Identity documents. I changed all my financial accounts. closed my credit cards and was on high alert, still am. Please be careful, they are heartless, scammers who think nothing of the stress and destruction they leave behind. 

 

This report was posted on Ripoff Report on 05/01/2018 11:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/money-catch-unclaimed-money-professionals/-/money-catch-unclaimed-money-professionals-the-people-at-money-catch-they-are-really-not-al-1441175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

To all customers, consumers and persons who are interested in the business operated by Money Catch.

AUTHOR: Money Catch - (Australia)

To all customers, consumers and persons who are interested in the business operated by Money Catch.

Money Catch has been the subject of a significant amount of trolling during recent times. Such trolling making totally false, unmaintainable and incorrect accusations in relation to the business carried on by Money Catch. The allegations are scurrilous and without any foundation.

Money Catch is a business that has been operating with integrity and impunity since 2006 and in an honest and ethical manner.

Money Catch has been operating since 2006 involved with the recovery of unclaimed money, cyber investigations, scam investigations and skip tracing. Money Catch operates within and adheres to telecommunications (Telemarketing and Research Calls Industry Standards) 2017 and every telephone number is run through the Australian “Do Not Call Register” as required by Law.

When Money Catch locates or ascertains a source of unclaimed money owing to their potential clients, those clients are advised and it is entirely the client’s choice if they wish to use Money Catch’s service or to affect the claim themselves. Should the client elect to affect the claim themselves then they are provided with the necessary information to pursue the claim for their own unclaimed money? The benefit to them of using the Money Catch service is that a professional service can carry out all the inquiries, investigations and provide all necessary information in a more efficient and timely manner.

Money Catch is Australia’s leading unclaimed money professional and accesses information that is not easily or freely available in relation to unclaimed money therefore providing a significant service to the clients who choose to use that service and allowing a greater number of people to acquire unclaimed monies that are owing to them than what other organisations are able to do. The access to additional sources of unclaimed money is only a benefit to clients.

Money Catch does not stalk people and as set out, adheres to Industry Standards including the Telecommunication Standards set out above, ACCC Debt Collection Guide and the “Do Not Call Register”.Full and complete information and disclosure are made by Money Catch as part of the relationship with clients and that is provided before any contract is entered into and the client has an absolutely free choice if they wish to deal with Money Catch or not.

The fees that are charged by Money Catch are applicable to the work performed for the investigation and support and the levels of fees that have been set out by unknown persons who are trolling the website are simply incorrect and will not be maintainable. Money Catch’s fees are disclosed to all prospective clients and customers before any work is performed and again, that client or customer can decline to engage the services of Money Catch.

In accordance with proper procedures and Australian Law, Money Catch is required and does hold a Master CAPI Licence and that Licence requires compliance with Ethics and Standards by all holders and Money Catch does comply with those Standards. Obtaining the Master CAPI Licence requires significant study and also a thorough investigation of the Licence Holder – which cannot reveal any criminal or Police record or any financial dealings that have led to bankruptcy in the past. Money Catch has always passed the statutory inquiries that are made by the Licensing Authorities and continue to hold and operate under the appropriate Licences because they have passed and continue to pass all requirements.

Confirmation of the above matters can be confirmed by inquiry through the appropriate websites and Government Authorities – particularly through the NSW Police or Security Licensing & Enforcement Directorate (SLED).

Money Catch does not know or understand the basis of the totally incorrect and scurrilous allegations that are being made about them. Money Catch can confidently state that they have not received any complaints from customers who are known to them and whom they have dealt with and for whom they have obtained unclaimed money and the authors of the matters that are being trolled and put out through the internet are by persons who remain anonymous and are unable to be corresponded with to be required to state the basis and/or reasons for the incorrect allegations.

Money Catch is also aware that persons involved with the above activities are using photographs of the staff of Money Catch and impersonating Money Catch in their posts and reviews.

All persons that deal with Money Catch should ensure that the source of correspondence only comes from the Money Catch domain name – www.moneycatch.com.au, staff emails with @moneycatch.com.au or that they have spoken personally to the staff at Money Catch.

This statement has been prepared by the Companies Senior Management and Trenches McKenzie Cox Solicitors Lismore.

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