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Report: #650193

Complaint Review: MoneyGram - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Lesley — Phenix City Alabama United States of America
  • Author Not Confirmed What's this?
  • Why?
  • MoneyGram Internet United States of America

MoneyGram Not getting what you paid for , Internet

*Consumer Comment: Was it a holiday?

*Consumer Comment: More to this story.

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My son is in the service at Fort Drum & I sent a money gram to the Wal-Mart in Evans Mill, NY.  I spent the extra money so he could get it immediately & it was advertised that the store would be open til 11pm at night.  He went to the Wal-Mart at 7:30 pm & it was closed so I called the MoneyGram customer service # to complain & they said he could drive to another town & pick it up.  First of all, my son is serving our country & has no vehicle at Fort Drum.  I guess they thought he could pay a taxi $25 or more to drive to another city to collect $200.  The customer service agent said it wasn't their fault that the Wal-Mart was closed.  They had it advertised on their website that it would be open so I think it is their fault. 

This report was posted on Ripoff Report on 10/12/2010 05:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/moneygram/internet/moneygram-not-getting-what-you-paid-for-internet-650193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Was it a holiday?

AUTHOR: Ronny g - (USA)

POSTED: Wednesday, October 13, 2010

http://www.walmart.com/storeLocator/ca_storefinder_details_short.do?sfsearch_zip=&rx_dest=%2Findex.gsp&rx_title=com.wm.www.apps.storelocator.page.serviceLink.title.default&sfsearch_city=evans+mills&edit_object_id=5497&sfsearch_state=NY

Store Details
Walmart Supercenter
25737 Us Route #11
Evans Mills, NY 13637


Store Phone (315) 629-2124
At This Location
    Canopy Home Collection (selection varies by store)
    Cell Phones, Plans & More
    Garden Center
    Site to StoreSM
    Grocery
    L.e.i. Apparel
    Open 24 hours
    Pharmacy
    Photo Center
    1-Hour Photo Center
    Portrait Studio
    Subway
    Tire & Lube
    Vision Center

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#1 Consumer Comment

More to this story.

AUTHOR: Flynrider - (USA)

POSTED: Wednesday, October 13, 2010

   There isn't a Walmart in the country that is closed at 7:30 PM.   What's the rest of the story?


   I couldn't help noticing that this report comes from Phenix City, so that may be the answer right there.


 

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