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Report: #337989

Complaint Review: Monroe Brakes - Mckeesport Pennsylvania

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  • Reported By: Mckeesport Pennsylvania
  • Author Confirmed What's this?
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  • Monroe Brakes Fifth Ave. Mckeesport, Pennsylvania U.S.A.

Monroe Brakes Scottsdale,Pa. Monroe Brakes Mckeesport,Pa. They messed up my brakes and will not correct the problems. Mckeesport Pennsylvania

*UPDATE Employee: monro repair an warranty

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I was in Scottsdale, Pa and my brakes started grinding horribly. I saw a Monroe Brake&Muffler shop and stopped there. They told me i needed new pads and rotors. Being out of my area I said ok. They charged almost 400.00 dollars and I left thinking my brakes were ok. The next day they were grinding again si I went to the Monroe in Mckeesport. They told me my rotors needed cut! I said they are new rotors and I wanted it fixed right! They called Scottsdale and they said that a new guy had done the work! Mckeesport cut the rotors which were supposed to be brand new. They didnt charge me and i left. A few days later I was back to square one. I called the main office of Monroe and explained what was happening. He told me to go back to Mckeesport and he would call and tell them to put on new rotors. I did and my brakes are still not fixed right! Grinding and front shaking when you put on the brakes.

Rhonda
Mckeesport, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 06/07/2008 07:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/monroe-brakes/mckeesport-pennsylvania-15132/monroe-brakes-scottsdalepa-monroe-brakes-mckeesportpa-they-messed-up-my-brakes-and-wil-337989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

monro repair an warranty

AUTHOR: Eli - (U.S.A.)

POSTED: Tuesday, July 29, 2008

to the person who had this horrible expierence i am the manager of the monro in downingtown pa i will be happy to repair your vehicle under the monro warranty if you would like to come to my shop. my company stands behind thier work i am sorry you had a bad expierence and would like the chance to rectify the situation as with all companies there are som bd employees everywhere you can find my shop on our website monro.com again my store is in downingtown pa zip code 19335 again i appoligize on behalf of monro

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