Report: #1205516

Complaint Review: Mortgagequestions.com - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Fri, January 30, 2015
Updated: Fri, January 30, 2015
Reported By: samuri526 — Pennsylvania

Author Not Confirmed

Why?

Mortgagequestions.com Nationwide USA

Phone:
Web: Mortgagequestions.com
Category: Mortgage Companies

Mortgagequestions.com PHH Mortgage Services Website is a joke, seems inentionally crappy Nationwide

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This website seems like it was designed by a middle schooler for his computers project. It looks terrible and doesn't even show the brand it represents (PHH Mortgages). The site does not accept the password created. It is pracically IMPOSSIBLE to reset your password. The password policy is either not displayed correctly or nothing matches it.

It would be naive to chock this up to a shoddy IT department, but I'm more inclined to think that the bank has a strong interest in consumers not being locked out and unable to make their mortgage payments on time. What a joke. I can't wait to refinance and move my loan to a bank with a website created in the current century.

This report was posted on Ripoff Report on 01/30/2015 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mortgagequestionscom/nationwide/mortgagequestionscom-phh-mortgage-services-website-is-a-joke-seems-inentionally-crappy-1205516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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