Complaint Review: Mossy Nissan National City - National City California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Mossy Nissan National City 2700 national city blvd national city ca National City, California U.S.A.
- Phone: 619-474-7011
- Web:
- Category: Car Financing
Mossy Nissan National City Manipulative liars, will tell you anything to get you to sign!!! National City California
*Consumer Comment: TO THE COUPLE WHO WAS RIPPED OFF
*Consumer Suggestion: Same Thing Happened To Me
*Consumer Suggestion: Same Thing Happened To Me
*Consumer Suggestion: Same Thing Happened To Me
*Consumer Suggestion: Same Thing Happened To Me
*UPDATE Employee: you know that the interest rate is higher than you would like
*Consumer Suggestion: Don't Take Delivery
*Consumer Suggestion: Don't Take Delivery
*Consumer Suggestion: Don't Take Delivery
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My husband and I went by Mossy Nissan to get an idea of prices and cars in our range. We began speaking with a salesman named Miguel who asked us if we would like to test drive a car. We quickly explained that we were not interested in buying a car that day because our credit was still new (good credit, but under 2 years history) and we wanted to wait about 6 months more, so that we could qualify for a decent interest rate. We were also getting ready for a move and did not have any parking available.
Miguel told us that he would be happy to help us out by giving us an idea of what we would qualify for. So we trusted him and went in to fill out a credit application. We gave him all of our information, complete, correct, we were very specific and honest. He processed the info and came back with a big smile "Good News" he said. We would definately qualify for 13 or so percent interest. We said thanks but no thanks...we will wait until we qualify for a decent interest rate. He then said, oh well let me just double check with another company. He than came back and said that he could definately offer us 11% interest and a great deal on a car. The car was a good deal (as far as we know). We knew that this was pretty good for our new credit so we decided to go for it (we trusted him) bad choice. The deal went through (we thought) and then happily left with our new, used car.
About 4 or 5 days later the finance department called us and stated that the financing "fell through" and explained to us that they did not actually finance, it was an outside party. This should have been explained to us from the beginning. It was not even touched on, but this is only the beginning. They explained that we would have to come back with certain documents, which was no problem. They stated that our rate would now be 14.99%...this was bad. And the 3 days had passed (cooling off period), so we knew that we could not return the car.
We were very upset but somehow decided to go ahead with it since we really liked the car. So we went back to the dealership with all of the paperwork they requested. The man who manipulated and lied us into this purchase was there, he walked by us 3 times (looking away from us) and acting as though he did not recognize us. We waited about 20 minutes and then the manager came to tell us that our paperwork was not sufficent. It was EXACTLY the same as the application, and I can prove it. He then stated with a smile that we could only get a 19.99% interest rate!
This is so unbelievable, they sucked us in and chewed us up with absolutely no remorse. Now we are stuck with a car that we will be paying an extra 4,000 in interest on, just because this guy wanted to make a few extra bucks. He lied to our faces and than acted like he didn't know who we were. I have filed a complaint with the better buisness bureau and I am looking at filing one with the state attorney's office. I don't know what else to do.
We are a young family, just starting out, they probably pushed back our plans to start a family another year or two with his selfish act, we will have to pay so much more than we budgeted and it really screws up our plans. If anyone has any advice or suggestions please contact me, we need help. We plan to pursue this matter as far as we can. Please exuse the grammar, spelling, punctuation, I wrote this quickly and I have a lot of anger.
Laura
San Diego, California
This report was posted on Ripoff Report on 09/12/2002 11:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mossy-nissan-national-city/national-city-california-91950/mossy-nissan-national-city-manipulative-liars-will-tell-you-anything-to-get-you-to-sign-29885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#9 Consumer Comment
TO THE COUPLE WHO WAS RIPPED OFF
AUTHOR: SONIA - (U.S.A.)
SUBMITTED: Wednesday, September 01, 2004
To the couple who was ripped off. Although you got stuck with a high percentage rate you don not have to keep that rate the life of the loan. You can request to re-finance the loan for a lower rate. If the company who financed you does not offer refinancing then go to other companies or a bank or credit union the really offer low rates. I know this because I work for a finance company & I am in Retention I refinance loans all day for lower rates/ & payments. Most companies you can request this to be done at least 1time a yr.
Suggestions for companies Household Auto Finance, Capital One, WFS Financial , local banks, credit unions ect.
#8 Consumer Suggestion
Same Thing Happened To Me
AUTHOR: Chris - (U.S.A.)
SUBMITTED: Thursday, October 23, 2003
At a Mossy in San Diego. Actually, I think Mossy is the best dealership in San Diego, but I got the same thing after purchasing an SUV from them. A few days later, I got a call from the finance dept. that they couldn't get financing for me. Well, I just ignored them. Didn't call back even after they left several messages. I had the cash to actually buy it, so I didn't really care what they did. After about a week of ignoring them, they leave another message that they had found financing for me. What, did they forget to check with everybody first? Did they read my credit report incorrectly? No, they're probably just trying to see if I'll either call back or (even better) come down and give them more money.
Basically, the ball's in your court at this point. When they call you, they want something, and if you give them the ball back by calling back or coming down, it's only your loss.
The dealer may have ten days to renig on the contract, so why not use the car as much as you can in that ten days? Trust me, they don't want it back after you've used it for ten days, they lose way more then they're making on charging higher financing.
#7 Consumer Suggestion
Same Thing Happened To Me
AUTHOR: Chris - (U.S.A.)
SUBMITTED: Thursday, October 23, 2003
At a Mossy in San Diego. Actually, I think Mossy is the best dealership in San Diego, but I got the same thing after purchasing an SUV from them. A few days later, I got a call from the finance dept. that they couldn't get financing for me. Well, I just ignored them. Didn't call back even after they left several messages. I had the cash to actually buy it, so I didn't really care what they did. After about a week of ignoring them, they leave another message that they had found financing for me. What, did they forget to check with everybody first? Did they read my credit report incorrectly? No, they're probably just trying to see if I'll either call back or (even better) come down and give them more money.
Basically, the ball's in your court at this point. When they call you, they want something, and if you give them the ball back by calling back or coming down, it's only your loss.
The dealer may have ten days to renig on the contract, so why not use the car as much as you can in that ten days? Trust me, they don't want it back after you've used it for ten days, they lose way more then they're making on charging higher financing.
#6 Consumer Suggestion
Same Thing Happened To Me
AUTHOR: Chris - (U.S.A.)
SUBMITTED: Thursday, October 23, 2003
At a Mossy in San Diego. Actually, I think Mossy is the best dealership in San Diego, but I got the same thing after purchasing an SUV from them. A few days later, I got a call from the finance dept. that they couldn't get financing for me. Well, I just ignored them. Didn't call back even after they left several messages. I had the cash to actually buy it, so I didn't really care what they did. After about a week of ignoring them, they leave another message that they had found financing for me. What, did they forget to check with everybody first? Did they read my credit report incorrectly? No, they're probably just trying to see if I'll either call back or (even better) come down and give them more money.
Basically, the ball's in your court at this point. When they call you, they want something, and if you give them the ball back by calling back or coming down, it's only your loss.
The dealer may have ten days to renig on the contract, so why not use the car as much as you can in that ten days? Trust me, they don't want it back after you've used it for ten days, they lose way more then they're making on charging higher financing.
#5 Consumer Suggestion
Same Thing Happened To Me
AUTHOR: Chris - (U.S.A.)
SUBMITTED: Thursday, October 23, 2003
At a Mossy in San Diego. Actually, I think Mossy is the best dealership in San Diego, but I got the same thing after purchasing an SUV from them. A few days later, I got a call from the finance dept. that they couldn't get financing for me. Well, I just ignored them. Didn't call back even after they left several messages. I had the cash to actually buy it, so I didn't really care what they did. After about a week of ignoring them, they leave another message that they had found financing for me. What, did they forget to check with everybody first? Did they read my credit report incorrectly? No, they're probably just trying to see if I'll either call back or (even better) come down and give them more money.
Basically, the ball's in your court at this point. When they call you, they want something, and if you give them the ball back by calling back or coming down, it's only your loss.
The dealer may have ten days to renig on the contract, so why not use the car as much as you can in that ten days? Trust me, they don't want it back after you've used it for ten days, they lose way more then they're making on charging higher financing.
#4 UPDATE Employee
you know that the interest rate is higher than you would like
AUTHOR: Darrell - (U.S.A.)
SUBMITTED: Friday, June 27, 2003
Why do you sign papers on a vehicle when you know that the interest rate is higher than you would like? Usually because it is the best you qualify for! Or, maybe, it was because you REALLY wanted the car. Whatever the reason, you made the decision to buy the car , at the rate given, and now you are angry at the salesman that sold it?YOU made that decision, not him. Who signed the contract? Thats what I thought.
#3 Consumer Suggestion
Don't Take Delivery
AUTHOR: Talen - (U.S.A.)
SUBMITTED: Tuesday, December 10, 2002
I sell Cars and I'm going to impart these Small Peices of Knowlege to you...
1. In California there is no Cooling off Period(as soon as you drive the car off the lot and all 4 tires touch a public street (after signing the Contract) you own the car)
2. If they Call you in to sign more papers because they couldn't get you financed then thats a new contract and you can get your down payment back if you just leave the car there and don't drive it away again
3. Unless they are In-House Financing or going through their Parent Company (I.E. Chevy, GMC, Saturn, Pontiac = GMAC... Ford, Mazda, Mecury, Lincoln = Ford Motor Credit... et cetera) then they don't have you bought by a bank untill a bank picks up the contract, which could take 2-8 days to happen, thats the reason Dealerships have 10 days to renig on the Contract...
I know it's to late for you this time but hopefully next time this information will help...
#2 Consumer Suggestion
Don't Take Delivery
AUTHOR: Talen - (U.S.A.)
SUBMITTED: Tuesday, December 10, 2002
I sell Cars and I'm going to impart these Small Peices of Knowlege to you...
1. In California there is no Cooling off Period(as soon as you drive the car off the lot and all 4 tires touch a public street (after signing the Contract) you own the car)
2. If they Call you in to sign more papers because they couldn't get you financed then thats a new contract and you can get your down payment back if you just leave the car there and don't drive it away again
3. Unless they are In-House Financing or going through their Parent Company (I.E. Chevy, GMC, Saturn, Pontiac = GMAC... Ford, Mazda, Mecury, Lincoln = Ford Motor Credit... et cetera) then they don't have you bought by a bank untill a bank picks up the contract, which could take 2-8 days to happen, thats the reason Dealerships have 10 days to renig on the Contract...
I know it's to late for you this time but hopefully next time this information will help...
#1 Consumer Suggestion
Don't Take Delivery
AUTHOR: Talen - (U.S.A.)
SUBMITTED: Tuesday, December 10, 2002
I sell Cars and I'm going to impart these Small Peices of Knowlege to you...
1. In California there is no Cooling off Period(as soon as you drive the car off the lot and all 4 tires touch a public street (after signing the Contract) you own the car)
2. If they Call you in to sign more papers because they couldn't get you financed then thats a new contract and you can get your down payment back if you just leave the car there and don't drive it away again
3. Unless they are In-House Financing or going through their Parent Company (I.E. Chevy, GMC, Saturn, Pontiac = GMAC... Ford, Mazda, Mecury, Lincoln = Ford Motor Credit... et cetera) then they don't have you bought by a bank untill a bank picks up the contract, which could take 2-8 days to happen, thats the reason Dealerships have 10 days to renig on the Contract...
I know it's to late for you this time but hopefully next time this information will help...
Advertisers above have met our
strict standards for business conduct.
