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Report: #189733

Complaint Review: MotorZooUSA Now ZeroDownMotors - Springville Utah

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  • Reported By: Provo Wisconsin
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  • MotorZooUSA Now ZeroDownMotors 1166 E. Center St. Springville, Utah U.S.A.

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You are in a pinch to get your vehicle sold (understandably) and have considered MotorZooUSA
to try to accomplish this - and of course need verification they are legitimate.

If you go to the website MotorZooUSA.com you will find the tel # 888) 612-9910 on each & every ad. You would be told that this is the # for the negotiators (that help sell your vehicle) - but if you dial it you will see that it goes to a fax machine. This means IF you had paid for an ad and someone wanted to buy your vehicle - they couldn't reach you - or a negotiator - and they couldn't buy your car.

They put this system in place so people they ripped off couldn't talk to each other. Also, while at the site
notice how every tel # on the about us page is the SAME # - sales - customer service, etc.
But they have made it possible for people to hire and pay them online w/ no human contact at all. Devious !!!

Below are links for their Nevada business documents taken directly from their site. 1st note that they are
both expired.

2nd it should be known that when you spoke to them - they are in the state of Utah - just outside
of Provo (area code 801). They left Nevada last fall when people got wise to them. (unlicensed in Utah)

http://www.motorzoousa.com/business_lic.jpg

link to view State of Nevada Business License - expired 2/29/06

https://esos.state.nv.us/SOSServices/AnonymousAccess/CorpSearch/CorpDetails.aspx?CorpID=576160 link to view articles of incorporation - expired 3/31/06

All of their assets have been frozen due to a fraud investigation. Of course - that didn't stop Charles Doucette (owner) from fleecing the public. He changed office addresses in the same town - and is opening up shop under the new name

ZeroDownMotors.com

They brag on their "ace in the hole" Alan Pacer who has 10 years of experience in upper management at auto dealerships.

Alan was, of course; a genius child prodigy - since he is only 19 years old now.He must have begun his illustrious sales career at the age of 3.

And, of course - ZeroDownMotors is generous enough to allow you to acquire his expertise guidance for the "everyday low price" of only $300-. He is a kid who hasn't even financed his first "buy here - pay here" bomb - knows nothing of the automotive industry nor
the finance industry - but does know enough "slick lingo" to con the public that needs genuine assistance out of their cash!!!

I wish I could see the look of surprise in his eyes when they slap the cuffs on him - "you mean there are actually laws in place to mandate counseling
individuals on any investment - dduuuhhh".

And, of course, Alan really is a steal (pun intended?) when you consider the cost of an ad - $549-. That would be incredibly steep if they really served their
clientele'. But, since they have proven their motto "There's a SUCKER born every minute" (the same as WC Fields - but his movies were only 25 cents!!!)
in my opinion the whole lot of them deserves nothing short of tar and feathering. Do the math - MotorZooUSA advertises an ad price of $549-. (The same price
as ZeroDownMotors- shocker) This doesn't inc. EBay auctions or other activities they charge for - and they have accumulated over 1100 ad clients in the last
13 months - grossing "in excess" of $700,000.

Prisons are full of thieves and con artists which have committed miniscule infractions compared this - how does it continue???

It is a sad thing that there are a lot of people that truly need help being fleeced - and a lot of legitimate service providers being devasted by the
reputations of these types of companies.

Until they are brought to their knees - be careful of who you trust to assist you !!! Chuck changes faces (& names) as often as some change
their undies !!!

Liz
Provo, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 05/03/2006 01:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/motorzoousa-now-zerodownmotors/springville-utah-84663/motorzoousa-now-zerodownmotors-defrauded-their-clients-to-the-tune-of-700000-springville-189733. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
9Consumer
1Employee/Owner

#10 Consumer Suggestion

How to avoid these scams altogether.

AUTHOR: Steve - (U.S.A.)

POSTED: Sunday, October 01, 2006

NEVER do business with ANYONE who calls you unsolicited. But if you choose to do so, DEMAND everything be in writing, and mailed. Then you can see where it came from, and you will have an address to mail it back to.

Now, BEFORE giving them any money, VERIFY the "business" address by looking for a business license on them in public records, or have them send you a copy.

NEVER do business with ANYONE who only has a toll free# and/or a P.O. Box or private mailbox. NEVER!!

Toll free#'s can be totally stand alone and portable, which means they do not have to be tied to any land line. That number could ring anywhere in the world and/or be totally computer based.

NEVER give anyone your banking information over the phone.

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#9 UPDATE EX-employee responds

They are now operating In Colorado

AUTHOR: M - (U.S.A.)

POSTED: Saturday, September 30, 2006

Yes Charles Doucette, Skylet, Debbie Malmstrom and a new crew are now operating out of a small office at 2119 W. Colorado Ave. Colorado Springs, CO 80904 and the numbers to reach them at are 7194470300 or 18773081800 or 17196353092 or they live on Cooper Street in Colorado Springs If you need more info to turn them in for frauding you I could probably ask my neice to find out more for you. Please be careful if you are looking into a job with them or giving them any money to sell your vehicle.

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#8 UPDATE EX-employee responds

More Info

AUTHOR: Z - (U.S.A.)

POSTED: Tuesday, September 05, 2006

http://ripoffreport.com/reports/ripoff208720.htm
They are now wildcardmotors.com
Registered to ..... You guessed it MotorzooUSA.
This and lots of other juicy dirt on them is avaible if you know where to look.

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#7 UPDATE EX-employee responds

Tell the whole story

AUTHOR: A - (U.S.A.)

POSTED: Tuesday, June 06, 2006

Well, seems as if some people have no problem pointing out what was wrong but forget to mention their role in this. For instance, Lori, how many of the clients that were supposedly taken for over $700,000 did you speak with while being the Customer Service Representative and promise they would be in a special program for overseas buyers? Don't know but shouldn't be too hard to find out. And how much did you charge them for this *special* program? Then brag how you got more money out of this or that stupid person? Don't know exactly how many but heard you on a regular basis bragging. So, don't forget to state your role in this whole mudslinging, as you say, tell the whole story.

As for the paycheck bouncing problem: who signed your check? Who's account was it? Who had control of it? You know or else why every payday when Greg handed over a payroll check to you did you make the statement, "Is this going to clear?"
Why would you ask Greg that question if he wasn't the person who had control of the finances? On another instance, instead of a payroll check you were given an ATM card to go to the bank and get your payroll but alas, no money in the bank. Who's account was that again?

As fas as the mudslinging you mention about other companies. As an employee of their company, is it disheartening to know the incompetence level you are working with that they had to steal information from the Motor Zoo USA site to get their own site up and running? Can you guys get your own information or need to duplicate it from other companies? How many other websites did your supposed awesome web designer steal from? I guess awesome consists of copying and pasting huh?

I for one have NO bad comments towards Mr. Doucette due to the fact he gave me a chance to work and I got paid. The trouble started when Greg came in, fired ALOT of employees so there were Customer Service and Fulfillment issues. He bounced payroll checks, not Chuck - look at the signature on those checks, looks like Greg's to me.

And one more thing, when you post anything to anywhere, make sure you do your homework correctly and make sure no one has MORE information than you do. I know alot more of your role in this matter than anyone, so if the mudslinging must continue, so be it. There is plenty more but honestly don't feel like composing a novel so please, again, when posting due it correctly and honestly.

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#6 UPDATE Employee

Passing the Buck & Telling Lies = Taking Responsibilty

AUTHOR: Lori - (U.S.A.)

POSTED: Monday, June 05, 2006

Only in 'Chucks World' do you have "I'm sorry but I did absolutely nothing wrong". "I'm taking responsibilty - everyone did it but me". What are you sorry for? That you charge $549.00 for an ad & posted phone numbers that ran to fax machines? That your employees lied & defrauded 1336 ad clients (thru 6/05/06)- causing pain and loss to countless people that counted on & trusted what they were told?

Or maybe you're sorry that motorzoousa is closing it's door,& knowing this your people only sold 12 websites last week. Maybe you're sorry that the new company you launched ZeroDownMotors.com only got to launch 7 sold ebay auctions this last week & it wasn't enough money? We're curious - what exactly are you sorry for? It was a lot easier to feel sympathy for you regarding the other letter you posted - although it wasn't overlooked that the only 'real' apology you had to offer was directed towards employees that very well may be testifying against you tomarrow. Coincidence?

For anyone that may wonder at the audacity, I invite you to view within this very site http://www.ripoffreport.com/reports/ripoff188502.htm. Beautiful, heartfelt - rubbish. He announces the hardship of unemployment & yet his companies are booming. Distresses over doors being closed, and continues to "take the money".

Any of you thinking, reasoning people wondering if Chuck & Nixon weren't somehow related??? I can't seem to get that ringing 'Trust Me' out of my ears.At the end of the link above is another link to the evidence of the afformentioned sales.

You might want to remind those conspirators P*** & A***** - they won't be inheriting the kingdom(as they believe), the empire is coming down!!!

Lori

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#5 Consumer Suggestion

Claims MotorZooUSA & ZeroDownMotors closing doors , why are you still taking peoples money? 19 BIG sales last week !

AUTHOR: Lori - (U.S.A.)

POSTED: Monday, June 05, 2006

In the following link within this site, Charles Doucette which owns both of the companies named above apologizes for defrauding the masses - quickly placing the blame on anyone but himself as if somehow he weren't responsible. And then he comes to this link - after claiming to be out of the biz, unemployed -on the edge of financial inniallation and homelessness to do more 'mudslinging'.

Hey there Chuck - your diminishing your credibilty. Shouldn't you be out job hunting - or do you think the $5943.00 in sales MotorZooUSA (which you said is closing doors - why are you taking peoples money?)& Zero Down Motors motors picked up last week might hold you over a day or 2?

Hey there - thinking, reasoning public - should we trust Chuck any more than Nixon when he says "Trust Me"? Enjoy the 'heartfelt' apology link posted within the same time @ http://www.RipOffReport.com/view.asp?id=189733.

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#4 REBUTTAL Owner of company

I take full responsibility

AUTHOR: Charles - (U.S.A.)

POSTED: Sunday, June 04, 2006

My name is Charles Doucette and I now live in Springville Ut. I am responding to this to clear the air and to take full responsibilty for the people that have been hurt through my business Motor Zoo USA.

$700,000 I challenge you to prove any of that since I never had access to any of the Money since Greg bounced that $6,000 check to my WAMU account. You know who ripped everyone off his name is written on your check.

Please see other rip off report postings

Lori *******, Jackie ***** and Tom Rothrock were former sales contractors for motorzoousa.com and One Stop Motors all of them have numerous complaint about telemarketing fraud. That is who those posters are they are now called uwinmotors.com with no physical address they work for Greg Robertson. The guy that signed those bounced checks and the only person to gain from this fiasco

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#3 UPDATE EX-employee responds

Scam at it again.

AUTHOR: M - (U.S.A.)

POSTED: Thursday, May 18, 2006

So these companys or so called companys are up to their no good scams again. $700,000 wow I couldnt even spend that in a lifetime.

I recently spoke to another EX-Employee and he said he got ripped off out of a car and $1,200 Bucks. It's sad they rip off so many people. I was Included in this scam at one point not knowing it was a scam I thought it was a good Idea to help people sell cars, then I found out that they wernt out to help sell cars they were out to rip people off of there money, creating crap web pages with pictures of your cars and lying about what they offered.

For warning if you are listing your ad in a reputable place on line and you leave your phone number for all to see, These scam artist now know you are selling your vehicle and have your number, that is how they find you. Then they give you some speal about how they can sell your car for twice the money you want for it and they put up an ad that takes 10 minutes to make and cost them a penny to create.

Dont be fooled by some one calling you with a way to sell your car your money will just be taken to the bank to fill their own pockets.

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#2 UPDATE EX-employee responds

Hiding? I think somone has a guilty concious! If they are such a reputable company why hide who owns the domain?

AUTHOR: Z - (U.S.A.)

POSTED: Thursday, May 04, 2006

Jeez, go look for some whois info on zerodownmotors.com, can't find any names now, becasue........ding ding ding, you guessed it, they are HIDING!!!! They used a service to make thier domain registration private.

DomainsByProxy.com

A service mainly used for porno sites, warez, and other illegal ventures.

If they are such a reputable company why hide who owns the domain? If they are innocent why hide? Yeah innocent my as$. If these people actually had to work for their money, wait they know nothing of work, only ways to rip people off of their money and or time.

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#1 UPDATE EX-employee responds

Hey sounds very familiar.

AUTHOR: Z - (U.S.A.)

POSTED: Wednesday, May 03, 2006

I am very familiar with them. Chuck is only out to make a quick buck on a scam, them man has no integrity or honor what so ever. Greg also who claims to be a god loving moromn will screw anyone out of money faster than you can blink. They knowingly lie about the service to get the quick buck, and then provide a subpar service, this has been going on for a couple years now. On top of handing employees bad paychecks, threating employees, or chaging company policy to not pay someone a commission. They do not activly sell any vehicles, oh Alan Pacer is a 50 year old man who obviously cant see he is being taken advantage of. Chuck has tried to set up his companies to skirt regulations and tax laws. On top of this they try to set up other folks so the blame never lies on them, but in reality they are only digging a bigger hole. Look around on this site there are about 9 different reoprts and many many more to come, some of us won't stand for getting screwed and information is a powerful thing. The attorenry general is a GREAT place to start, they really like to investigate things, and the IRS does as well, and since i have not recieved any tax information I want to do the right thing so the IRS doesnt come after me.

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