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Report: #1439055

Complaint Review: MSB Municipal Services Bureau - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: Helen — Episodic United States
  • Author Confirmed What's this?
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  • MSB Municipal Services Bureau 8325 Tuscany Way Bldg 4 Austin, Texas United States

MSB Municipal Services Bureau Billing for parking ticket paid years ago second year in a row paid in 2015 city shows 0 balance for years but still sending threatening letters demanding payment.. Austin Texas

*Consumer Suggestion: Report MSB to the BBB

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Second year in a row collection agency demanding payiment for parking ticket from 2015 which was paid in 2015.  Threatening to boot and confiscate car if not paid.  Verified  with city that this was paid and there is zero balance.  Did same thing last year.  This is harassment trying to collect on illegitimate debt. This is fraud as letter was sent thru US mail. 

I have called the number on the letter and been left on hold for 20-30 minutes repeatedly with no answering of call...just muzak. This is a fraudulent demand for payment and must not effect my credit record.  Cease and desist these letters sent threatening to have my car booted and towed for this fraudulent demand for payment.  Payment was made years ago.

Cease and desis from tracking my location and address as I have moved out of state from the time this parking citation was made.  That is stalking! I have a pdf screen shot demonstrating that I  have a zero balance.  This also was confirmed by calliong the City of Dallas.  I have had to go thru this last year with these fraudsters. 

This report was posted on Ripoff Report on 04/17/2018 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/msb-municipal-services-bureau/austin-texas-78754-4734/msb-municipal-services-bureau-billing-for-parking-ticket-paid-years-ago-second-year-in-a-1439055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Report MSB to the BBB

AUTHOR: mel - (United States)

POSTED: Monday, April 23, 2018

Hi. MSB had has numerous complaints of them taking our money and then continuing to ask for more money after we were told we had paid in full. Report them to the Better Business Bureau. https://www.bbb.org/dallas/business-reviews/collection-agencies/municipal-services-bureau-in-austin-tx-90623497/reviews-and-complaints

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