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Report: #1418844

Complaint Review: Mud Bug Serun - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: Tena — Abilene Texas United States
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  • Mud Bug Serun po box Orlando, Florida United States

Mud Bug Serun Jeune Fleur skin cream, Jeune fleur eye serum Would not refund me my money. Orlando Florida

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I ordered the porduct on 12-2-2017 and received it on 12-09-2017. They drafted my account on 12-17-2017 for 89.03 and than drafted my account on 12-18-2017 for 84.74. They said I had 14 days to try their product but was only given 8 days. I called the 844-874-8531 to ask for my money to re refunded and I was told that I already was past my 14 day trail, I asked the lady how can i be past my 14 day trail when I hadn't had the product that long? Her response was it goes by the day you ordered it, and I told her that is false advertisement because you can't try a product for 14 days if you only have it for 7 or 8 days thats not 14 day trail and I asked to talk to her supervisor. The supervisor #137 explained the same thing and I asked her for a refund and was told the same thing. So I asked to speak to her supervisor and she kept telling me I am the supervisor, so needless to say she wouldn't let me speak to anyone else but her and she informed me that they would only do a 50% refund but not the 100% so I told her I would contact my bank. I contacted my bank and they handled it for me. I will never order from any company that says you get a 14 day trail again. This is a scam in my opinion.

This report was posted on Ripoff Report on 12/23/2017 09:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mud-bug-serun/orlando-florida-32869/mud-bug-serun-jeune-fleur-skin-cream-jeune-fleur-eye-serum-would-not-refund-me-my-money-1418844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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