Report: #1283539

Complaint Review: animal rescue - Edgewater New Jersey

  • Submitted:
  • Updated:
  • Reported By: Marcia — Oxford New Jersey USA
  • animal rescue
    hidden, cannot obtain
    Edgewater, New Jersey
    USA animal rescue This is nothing short of 'elder abuse'!! Edgewater New Jersey

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She My husband and I are seniors living in northwest NJ.  On 1/14/2016 we received a call from "Dawn" of the mygrowl animal rescue in Edgewater, NJ about a Bichon Frise dog we had applied to adopt.  She set up an appointment for 1/16 between 9 and 10 A.M. to bring the dog to us and even offered to split the adoption fee into two increments to make it easier on our budget.  She said she would call again the next day (1/15) in case we thought of any additional questions we wanted to ask prior to meeting "Toby".  We did not hear from her on the 15th and she did not keep her appointment on the 16th.  We waited until 11:30 A.M. and tried to call her.  She did not pick up and we could not even leave a message as her mailbox was full (and it has been ever since).  So we tried emailing her.  We waited all day and finally, that night, she sent a terse email saying she would have to 'postpone' because she was at the vet with another dog.  No apology for making us wait all day.  We would have liked to go visit our son if we had known the appointment was 'postponed'. We emailed and emailed after that date, asking her to please let us know if we were being considered as adopters. There finally was one response telling us what we already knew: she was at the vet, etc.  'Postponing' something would seem to imply that another appointment would be forthcoming.  We asked for that.  No response.   More and more emails to her (we lost count) and she simply refused to communicate with us.  Finally, yesterday (1/29/16) we wrote a strong message asking her to P L E A S E!! let us know what to expect.  This morning she wrote back telling us we are too old to adopt a 3-yr-old dog.  We should get a senior dog which would, in effect, die before we do because this 3-yr-old dog should never, ever be rehomed again in his whole life.  We assured her he would go to our son and his family if anything happens to us; and we don't want a senior dog because we can't face the heartbreak we just went through when losing our Bichon, Jordie, to cancer.  She wrote back and told us we are 'selfish'. This woman may be good with animals but she certainly lacks a lot in people skills. We would like to report her abusive treatment of us to other volunteers in that shelter but, as one site describes it, their address is "hidden" - no street address or telephone number available (except hers). She claims "Toby" will remain in his foster home but all the pictures of him on Facebook advertise him for adoption. Looks like she lies. We provided references and they confirm she never contacted them. So she really knows nothing about us personally; just seems to have made a decision without having any facts. She seems to run the whole show and someone needs to catch up to her shoddy treatment of prospective adopters, especially seniors like us.

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