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Ripoff Report | Myinfobill Review - Internet, Internet
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Report: #992989

Complaint Review: Myinfobill - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: lucidhill — Lafayette New York United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Myinfobill Internet United States of America

Myinfobill while searching for a real estate value thei site promised a charge of $1.00 and a charge of $19.95 appeared on my bank account. Internet

*REBUTTAL Owner of company: Customer Service

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    While searching for a ball park real estate value for my home , this site offered to give me a quote for $1.00. I gave them my credit card info and then had trouble accessing the info. THe next thing I knew, the charge of $19.95 appeared on my bank statement. The chat person told me they refunded the money, which remains to be seen. I did not see any mention of this charge on the web site search pages, while looking for my assessment.

This report was posted on Ripoff Report on 01/07/2013 06:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myinfobill/internet/myinfobill-while-searching-for-a-real-estate-value-thei-site-promised-a-charge-of-100-a-992989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Customer Service

AUTHOR: JoshCustomerService - (USA)

POSTED: Wednesday, January 09, 2013

Dear lucidhill,

I apologize wholeheartedly for any inconvenience caused by these charges. Please email me at josh@myinfobill.com and I will get back to you as soon as possible with a refund request. Thanks and I look forward to hearing from you.

Regards,

Josh F.
Customer Service Manager

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