Report: #694699

Complaint Review: MyInkRefills - Newton Massachusetts

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Submitted: Sat, February 12, 2011
Updated: Sat, February 12, 2011
Reported By: Edward — Philadelphia Pennsylvania United States of America

Author Not Confirmed

Why?

MyInkRefills 831 Beacon Street Newton, Massachusetts United States of America

Phone: 888-400-7972
Web: MyInkRefills.com
Category: E-trade

MyInkRefills The company ignored e-mails to customer service and ignored Better Business Bureau Newton, Massachusetts

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I bought ink refills for my printer from MyInkRefills in July. One day the printer showed an error saying the cartridge didn't fit, after weeks of usage, and should be replaced. I used a second and third from the same shipment and none worked. I asked the company twice about their one year guarantee and got no reply from customer service. I referred the matter to the Better Business Bureau and they closed their file saying they got no reply either. I just filed a complaint with the Attorney General and am waiting for the process to play out.

This report was posted on Ripoff Report on 02/12/2011 05:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myinkrefills/newton-massachusetts-02459/myinkrefills-the-company-ignored-e-mails-to-customer-service-and-ignored-better-business-694699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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