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Report: #175029

Complaint Review: Mywebwholesaler.com - Carson City Nevada

  • Submitted:
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  • Reported By: Stockbridge Georgia
  • Author Confirmed What's this?
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  • Mywebwholesaler.com 1802 N Carson Street Suite 2 Carson City, Nevada U.S.A.

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On January 16, 2006, I placed an order for a wholesale lot of merchandise. At that time, I was sent an invoice (# 6657) for the items totaling $7150. Since it had to be sent via wire transfer, I informed the sale staff that it would take me a few days to move the funds from personal accounts to my business account. The individual, "Nikki", told me that she would keep the invoice open but if it took too long, the invoice would be cancelled. I understood this an thanked her for her help.

A few days later, after the funds were cleared, I contacted mywebwholesaler.com to make sure that the invoice was still valid. I was informed that it had not been cancelled and that I could still receive the merchandise as soon as payment was made. I transferred the money from my account (Suntrust Bank) to their bank (Key Bank). Later that day I contacted mywebwholesaler.com to verify that they had received the funds.

I spoke with Lisa and she said that the transfer was received. She then told me that the price had gone up to $8640 and in order to receive the items I had to pay the difference!!! I asked her what the invoice meant if they would not honor it. Her explanation was that the product I was purchasing was a "commodity" and that the price fluctuated. They even tried to liken it to stocks traded on the market!!! I quickly discounted this comparison when I asked her if they would refund my money if the price went down. I then reminded her that I operate my own business and understand maximizing revenue in conjunction with the supply and demand function. I understand that a seller has the right to raise their prices, but not in the middle of an order!! Whats worse is that the price went up AFTER I paid them. AFTER my transfer was sent, I was informed that they were cahrging me more.

This put me in a very awkward position. On one hand I did not want to be "extorted", but on the other I had promised customers that I was getting this product for them.

I am writing to report this company's negative activities. What is even worse, I STILL have not received the merchandise and when I call the company, NO ONE ANSWERS!!!

Are there any more steps I can take to make sure this company does not do this to others in the future? Furthermore, are there any legal procedures that I can take to get my money back (the excess charged)? I have documented everything (invoices, emails, phone calls). I would like a lwyer to look at this for me. Can you help?

Shon
Stockbridge, Georgia
U.S.A.

This report was posted on Ripoff Report on 02/06/2006 04:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mywebwholesalercom/carson-city-nevada-89701/mywebwholesalercom-ripoff-dishonest-fraudulent-billing-carson-city-nevada-175029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

Both asked for refunds and both recieved them.

AUTHOR: Wanda - (U.S.A.)

POSTED: Wednesday, February 15, 2006

Shon,

You placed on order on the 16th and paid on the 24th and were told at that point that the order was two weeks out. Feb 13th would have been the two week mark, you however requested a refund on 11th and was refunded on the 12th and 13th. You paypal payment was refunded via paypal and your wire via check. No one has run off with anyone's money.

Emre,

You asked for a refund on February 8th and were refunded on the 9th.

All you have to do is ask...No one told anyone that they could not have a refund.

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#1 Consumer Suggestion

They took $7150 from us too! We would like to take legal action...

AUTHOR: Emre - (U.S.A.)

POSTED: Wednesday, February 08, 2006

Hi,
I'm sorry to hear this happened to you. They have done the same thing to us for the exact same amount of money. However, they did not ask for more money, they simply cancelled our order and did not refund the money! Were you refunded yet? If not, may I suggest that you file a complaint with the Attorney General's office in Maine, file a Small Claim's court case against them, and also contact the local Police Department. We are doing all of the above. I believe if enough victims complain, something will be done either through the police, the Attorney General's office, or both. I hope this helps. These people lie and steal and should not be allowed to do business!

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