Report: #1223732

Complaint Review: National Products Ltd

  • Submitted: Mon, April 20, 2015
  • Updated: Mon, April 20, 2015
  • Reported By: Pat — Joshua Tree California U.S.A.
  • National Products Ltd


National Products Ltd Joe Hale - Refused to pay for services after agreeing to price and approving the work performed. Signal Hill California

*REBUTTAL Owner of company: Bogas Report

*REBUTTAL Owner of company: Art Work

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Joe Hale enlisted my services to create a label which he will then have printed and will then have it affixed to the back of his Step Mats and Walk Off Mats which are sold via his web site and in his physical brick and mortar store. He accepted the price of $100 for a label and sent a sample label which he uses for other applications along with images of the products - nine (9) samples in all. He asked that I create the label in the same size.

Eventually after multiple revisions he gave final approval he added a second label to be made just like the first one which he gave 100% approval with a different image; same product line but differing in color. I then completed the second label and sent both to him.

I then sent him a PayPal invoice in the amount of $200 for both created and delivered labels. Since he has refused to respond to email or phone messages up until today in which I sent him the following email message:

Attn: Joe Hale

Joe, perhaps I should have researched you and your business before creating the labels. I see that you already have complaints about non-payment for work done by other designers. When you sell your mats I am sure you get paid. I expect the same from you. I did extensive work and you accepted the finished label as well as my fee of $100 per label; asking me to do a second label with another image which I also did. You now have both in your possession and I have yet to be paid. I have repeatedly tried to contact you via email and phone and you do not respond to either. Unless I receive payment by tomorrow through PayPal I have no other choice than to also file a complaint through the Rip-Off site as well as report you to your local Better Business Bureau.

Please respond promptly!

To which he responded simply "Eat your heart out "

This report was posted on Ripoff Report on 04/20/2015 11:12 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 REBUTTAL Owner of company

Bogas Report

AUTHOR: Joe Hale - (USA)

When I First Started I Sent Him A Moc Ul And All Of The Files He Told Me A Price And He Gave Me A Ruff Scetch I Said That It Was Ok After 7 Dais I Never Herd Back So I Went To Someone Else. 

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#2 REBUTTAL Owner of company

Art Work

AUTHOR: Joe Hale - (USA)

He Did The Art Work But Gave Me Flatned Files Whitch Means That The Printer Can Adjust The Art Work For Print So The Art Work Was Worthless Make Sure To Always To Get Working Files 

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