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Report: #653711

Complaint Review: NATURE TRADE - Manteno Illinois

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  • Reported By: Marisa — Deerfield Beach Florida U.S.A.
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  • NATURE TRADE 655 Mulberry Street Manteno, Illinois United States of America

NATURE TRADE I placed an order for a "free trial" of natural sleeping pills after seeing an ad in a brochure from this company. The one month supply was free and they said all I had to pay was $13.00 for the shipp COMPANY RIPS CUSTOMERS BY MAKING UNAUTHORIZED CHARGES ON CREDIT CARD! Manteno, Illinois

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One month ago, I placed an order for a "free trial" of natural sleeping pills after seeing an ad in a brochure from a company called "Swiss Labs/Nature Made". The one month supply was free and they said all I had to pay was $13.00 for the shipping & handling. So, I called and gave them my credit card over the phone so they could charge my debit card. 

I was never informed over the phone that future shipments would be sent & CHARGED on my card. It wasn't until this week that I received 2 more packages from them (which I did NOT ORDER) plus (4) charges on my credit card totalling over $100.00!! I immediately called the company & they "stated that I never called by Sept. 30th to instruct them to NOT send future shipments.." I was outraged! I was never TOLD in the first place by anyone when I placed my FREE TRIAL offer that I had to. I complained and told them that this was fraudulent and were making UNAUTHORIZED charges to my debit card. My complaining & yellling did nothing! They REFUSED to credit my card.

I had to go to my bank & dispute these 4 charges so that I can have the $110.00 put back on my debit card! They said they would have to investigate the matter before they could do anything. In the meantime, I have $110.00 missing from my bank account that I desperately NEED!  Do NOT buy ANY products from this company or any of their affiliates! DO NOT BE SUCKERED like I was!  

This report was posted on Ripoff Report on 10/21/2010 02:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nature-trade/manteno-illinois-60950/nature-trade-i-placed-an-order-for-a-free-trial-of-natural-sleeping-pills-after-seeing-a-653711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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