Report: #178625

Complaint Review: Net Zero

  • Submitted: Tue, February 28, 2006
  • Updated: Tue, February 28, 2006
  • Reported By: Rathdrum Idaho
  • Net Zero

Net Zero ripoff Internet

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We canceled our internet service in March of 2005. My husband recieved the confirmation number over the phone with an employee. We moved to a new town later in the month and started internet service with a different provider.

In Janurary of 2006 we had a series of bounced checks that confused us since we should have had more than enough to cover our withdrawls. I signed us up for online banking to find the source of our missing funds. My husband then realized NetZero was still withdrawling funds from our account! When he contacted them about the stolen funds they said they had no record of any cancelation and would not refuned all of the money but would refund us a portion of it.

Two months later we have not recieved any of our money and they have actually taken more money out! We have been calling them two times a week and no one seems to know anything about where our money is or how long it will take to get any of it back. We are very dissapointed and feel that our trust has been violated.

Rathdrum, Idaho

This report was posted on Ripoff Report on 02/28/2006 05:52 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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