Complaint Review: NETSPEND.COM
NETSPEND.COM BOFI FEDERAL BANK INFORMATION EXTORTION AUSTIN Nationwide
*Consumer Comment: Another Mensa Member
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Net Spend will not let comsumer activate prepaid credit card via online site. Net Spend is almost impossiable to reach via phone. There are no phone prompts to reach a representative. You need to go through the entire process in a specific order to reach a rep. or you will be disconnected - many times over.
Once you get online with a rep. they want all your personal information to activivate a pre-paid debit card. All info. was asked for as follows: Phone number, address, ss #, DOB. I asked if they sold my information but did not get a clear answer. I was smart enough to give incorrect data but this is not legal for something I pre-paid to own.
I also asked what financial organization they were associated with and was told to look on the back of my card. When pressed the rep. he insisted I check the back of my card. This seems to mean they do not have privi to this info. or this info. is not real?
This report was posted on Ripoff Report on 10/03/2017 12:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/netspendcom/nationwide/netspendcom-bofi-federal-bank-information-extortion-austin-nationwide-1403919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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