Report: #1391743

Complaint Review: NeuroRevive

  • Submitted: Thu, August 10, 2017
  • Updated: Thu, August 10, 2017
  • Reported By: Jim — Crosby Minnesota USA
  • NeuroRevive
    LLC 5151 Alzeda Dr.
    La Mesa, California

NeuroRevive NeuroRevive of California Selling representative guaranteed full refund if not satisfied after 4 months, faithfully used the product, request for refund denied based on non-compliance La Mesa California

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 We purchased the laser devices and program in March, 2017. After four+ months of use following the instructions, we made contact with their office and requested a refund upon return of the equipment. After several weeks of attempting to receive any answer to our request, we received a letter from their Office Manager, Brenda, indicating we did not qualify for a refund due to non-compliance with their terms. I assured her by telephone we followed the procedures as instructed. I have not heard from her, or the organization at all.

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