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Report: #1469686

Complaint Review: Nextbook - West Covina, CA CA

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  • Reported By: Carlton — Lincoln University United States
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  • Nextbook 91791 136 N. Grand Avenure #148 West Covina, CA , CA United States

Nextbook Inexpensive but some products are poorly made. Thus, poor value. Customer service is also poor. West Covina, CA California

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Nextbook Inexpensive but some products are poorly made. Thus, poor value. Customer service is also poor. Long holds on customer service line and representatives are not empowered to resolve issue, i.e. refund or upgrade to better product. This company is not competitive with competition, and unless they change, will not be around in a few years. Hopefully, they will lean to improve their products and service. Returned two tablets due to malfunctions. Company did honor retrun poilcy but unwilling to upgrade at customers expense. Long hold time on customer service line (45+minutes). West Covina, CA 

This report was posted on Ripoff Report on 12/16/2018 05:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nextbook/west-covina-ca-ca-91791/nextbook-inexpensive-but-some-products-are-poorly-made-thus-poor-value-customer-service-1469686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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