Report: #1415509

Complaint Review:

  • Submitted: Thu, December 07, 2017
  • Updated: Thu, December 07, 2017
  • Reported By: Jay O — Richmond West Virginia United States

    other won't send info on how to return my products Internet

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I ordered 3 items from Online the products and description sounds great and that you are getting a great deal with their discount. I ordered 2 kids writing tablets and when I received them, they looked different than they do online and not what I was expecting. I paid almost $15 apiece for them, and when I recieved them, I was very disappointed to find that the product was much smaller and a very cheap quality than I expected for the amount I paid for them. They were made in China and look like cheap pieces of plastic that can be found at any dollar store in the USA, and something that would break on the first use.

I also purchased some cord clips for keeping cords organized. I paid $5.00 apiece for 3 of them, and they also look like a dollar store item, I wouldn't pay the dollar store a dollar for either item. I have emailed the companie's customer service 5 times in the last 1.5 weeks and not received a response. They also say on their return policy information that they have a 20% restock fee. Who are they kidding. It is bad enough that they have false advertising and sell poor quality products that they are ripping people off for, but charging a 20% restock fee. Their return policy is only 30 days. At the rate they are not responding to me, I may not ever get a response from them until it is too late to return their pieces of crap  I want a return authorization email and a full refund ASAP.                                                                                                                                                                                                                                                      

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