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Report: #433501

Complaint Review: North American Savings Bank, FSB - Leawood Kansas

  • Submitted:
  • Updated:
  • Reported By: Heber City Utah
  • North American Savings Bank, FSB 10950 El Monte Suite 210 Leawood, Kansas U.S.A.

North American Savings Bank, FSB Refinance Ripoff-They required prepayment on an appraisal then charged $500 straight to my credit card. Leawood Kansas

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I was contacted by this company through lending tree. They assured me of the best rates all the way around. I specifically asked for each fee involved and compared across the board. They even gave it to me in writing so I agreed to the appraisal they vaguely said would be in the $400 range. They answered my calls promptly and the loan officer established rapport by talking about his new baby, etc. etc. I called for almost a week after the appraisal came in and got no response. Then I realized I'd been taken when my appraisal came in over the amount they said was the limit, but they refused my loan anyway. My credit card was charged an even $500 which they say is non-refundable. My loan officer is no longer with the company.

I thought because this was a well-known bank they wouldn't pull this stuff--plus they said they were the number one lender through lending tree because of their low rates. When I asked if I could hire my own appraiser they said that was obviously a conflict of interest. Killer thing is I just called the appraisal company and they said they'd do an appriasal on my house in my area on my acreage for $350 dollars. How about a $150 non-refundable processing fee? Nice. Do you really need to lie to get my money in this economy when every penny counts for me????? Was it worth the $150 bucks? I had to do everything but give you my first born and that was all just a ruse to get my ccard info. Nice.

Mary
Heber City, Utah
U.S.A.

This report was posted on Ripoff Report on 03/12/2009 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/north-american-savings-bank-fsb/leawood-kansas-66211/north-american-savings-bank-fsb-refinance-ripoff-they-required-prepayment-on-an-appraisal-433501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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