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Report: #1421503

Complaint Review: Nova Skin Care - California

  • Submitted:
  • Updated:
  • Reported By: Melissa — Iron River Michigan United States
  • Author Not Confirmed What's this?
  • Why?
  • Nova Skin Care California United States

Nova Skin Care SKIN XPERT SERUM, ALCORIN I signed up for a "FREE" trial for Macy's "going out of business sale" through a link on Facebook, was then charged full price the following month. California

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Ordered "FREE" trial off a facebook link. (too good to be true..... I know better! :( ...) Original add was "pay shipping and handling, no other fees would be charged, may order if like product". 

I was initially charged on 12/12/17 - $2.96 and .99 from SKIN XPERT out of CA, $4.97 from SEEENTR*BSTSKNCRM out of AL and .98 from ALCORIN out of UT. Since the cost was minimal I let it go. Today, 1-6-18 I was looking though my credit card purchases and see that I was charged $109 and $102 from SKIN XPERT. I did not approve these purchases. I called the # and they are only open M-F. I then called my credit card who has filed a complaint and have filed to remove the charges from my account, which will take 2-3 months.

DO NOT ORDER THESE PRODUCTS online. Clearly a rip-off. No product received. 

This report was posted on Ripoff Report on 01/06/2018 10:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nova-skin-care/california/nova-skin-care-skin-xpert-serum-alcorin-i-signed-up-for-a-free-trial-for-macys-going-1421503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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