Report: #1399710

Complaint Review: Novel Tranz Inc

  • Submitted: Wed, September 13, 2017
  • Updated: Fri, September 15, 2017
  • Reported By: Biker600r — Kansas city Missouri USA
  • Novel Tranz Inc
    1000 schmieding ave
    Springdale , Arkansas

Novel Tranz Inc Novel trans are thieves and shady Springdale Arkansas

*UPDATE EX-employee responds: Novel Tranz

Show customers why they should trust your business over your competitors...

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 They are the worst people I have ever met in my life. I have been driving for almost 20yrs. I am from a trucking family and they have never seen this either. I worked for these people for about 7 mos they don't like for you to have a family because only theirs matters. They tell you it is 3 weeks out seven days home.. I had to tell them to get me a load home or drive the truck themselves . They will make you sit from Friday mornin to monday and they dont pay you for it .. If you do have a load for the weekend you will be expected to work and drive more than 24hrs straight and Fri and sat and yelled at if You don't do it... You get junk equipment and are supposed to keep it running. They charge you for the tolls, if the truck breaks it is your fault no matter what.. and if your truck has to be towed stay with it or you won't see any of you belongings again. If you do it will be what they didn't keep or throw away.. if you are low on fuel they won't answer your calls they tell you what they think you wanna hear just to keep you in the truck.. their maintenance is like Putting a band aid on a gun shot wound and telling the person to walk it off... don't fall into their trap they will steal from you... You are expected to buy additional equipment that if they fire you it will be kept and told they own it

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#1 UPDATE EX-employee responds

Novel Tranz

AUTHOR: KenworthW900 - (United States)

I saw this review and wanted to add my experiance. I also worked for them for a while but left due to my mother getting sick and I needed to be home. When I join they were very clear it was an over the road job. Its pretty much a given that OTR means less home time. I was paid by the mile I beleive all drivers were when I worked there so if the wheels arn't rolling I not making money. I see the other driver complains about sitting then says they running him to hard. They never had me break HOS rules and when I got sick they didn't push me, and the miles were great. Not sure how they can be responisble for tow truck companies. I had my Turbo blow out and that night they drove 250 miles overnight and replaced it 2 AM on the side of the road. They never asked me to repair the truck. I never was charge tolls every toll I turned in was reimbursed. Any equipment like starps or flags I need to buy was always reimbursed. All in all I enjoyed my time with the company but understand they are an OTR company so don't except to be home every weekend.   

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