Ocwen Federal Bank FSB harrassing me by not crediting account and threatending foreclosure

They filed the following rebuttal to the above Rip-Off Report:

Their email: none@ocwen.com
Their name: none

Their relationship to the company: Advocate

Rebuttal:
If you have the recording on tape and of course with the time please make a formal complaint to FDCPA but i can tell you that our system is setup to stop the calls between 8:00 and 8:30pm :-)

They filed the following rebuttal to the above Rip-Off Report:



Their email: rhd555@earthlink.net

Their name: R .Dean



Their relationship to the company: Owner



Rebuttal:

To I am sorry .

You are a crock i have got calls sat & sun starting at 7:00am up on till 10:00 pm and i have them on tape.



No you can't talk to a supervisor.

Maybe its time you look at who you work for

They filed the following rebuttal to the above Rip-Off Report:



Their email: none@noe.com

Their name: none



Their relationship to the company: Advocate



Rebuttal:

For obvious reason i dont include my name but yes i work with them. Let me start by asking on what kind of a forberance are you? Where you on a foreclouse on hold ot just let the loan 30 days due and trying to catch up? - Remember a forberance is like a payment plan and every 6 months yoy will be ask your financial information to see if you can afford it.



I am sorry but i dont believe that someone told you that you are not allowed to speak to a supervisor but remember on all companies there is a chain in command and the agent must try first to fix the issue.



Also need to understand that by FDCPA law you can receive calls between 8:00am to 9:00pm your time 7 days a week.

If you receive a certified letter or demand from Moss (attorneys) is not telling you that will foreclouse only tell you that it CAN be taken legal action if you dont bring account current and if you read your loan document or (note) states that you agree to make payments on time and if not the "servicer" in this case Ocwen can demand for a payment because you broke your promise to pay or "note".



Of course on weekends the office is closed if you read the back of your invoice you will find the hours.



I understand that you are angry but please understand that Ocwen is going for almost 1 million loans and that the research department handles around 300 claims a day, please be patient.

Tip -- Ocwen dont start foreclouse until account is 91 days without a payment, ..also depend on account situation.