Report: #92008

Complaint Review: Ocwen Federal Bank - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: Pocatello Idaho
  • Ocwen Federal Bank 12650 Ingenuity Dr Orlando, Florida U.S.A.

Ocwen Federal Bank ripoff harrassing, rude, unfair, and a horrible mortgage company Orlando Florida

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I have my mortgage through Ocwen Federal Bank. From day one I have had problems with them. My loan was sold to them and I was told in a letter to send the payment to them and I was given an address. Well I sent my payment off and they kept on calling me telling me they hadn't received the payment. After several weeks and communicating, I finally had to cancel the check and send them a new one.

My payment is due on the first of each month but I have until the 15th of the month to make the payment. Every month they would call me the day after the 1st and ask me where my payment was. I asked them, don't I have until the 15th?, and they would reply, well yes. So why on earth were they calling me. The employess are extremly rude and half of them I could hardly understand. No one seemed to know what was going on with my account.I finally had to send a letter to customer relations demanding that they do not call me anymore and to send a letter if they needed to contact me.

Then some unfortunate job problems arose and because of certain pay days I couldn't make my payment on time. I called them to let them know my situation and they would not work with me. I find it funny that on some documents it states that they are here to listen and help out. Ya right. So, I have had to pay my payment late and they keep charging me late fees. It should be against the law to charge late fees.

Anyway, my concern is that I recieved a letter today saying that Ocwen is selling my loan to another company. I couldn't be more happier to get away from them. Then I found this website and read some letters from others. I am worried because my loan is being sold to America's Servicing Company. Are they associated with Ocwen? If they are, I dread the new company. I can't find anything else about them on the internet. I am hoping someone can give me some answers.

Some Town, Idaho

This report was posted on Ripoff Report on 05/18/2004 05:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ocwen-federal-bank/orlando-florida-32826/ocwen-federal-bank-ripoff-harrassing-rude-unfair-and-a-horrible-mortgage-company-orland-92008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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