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Report: #1312231

Complaint Review: OEMassive - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Hoopzcoach — New Orleans Louisiana USA
  • Author Not Confirmed What's this?
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  • OEMassive Nationwide USA

OEMassive Seller of defective parts!! California

*General Comment: Oemassive indeed helps their customers

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Purchased a set of replacement headlights for a Dodge truck.Recieve headlights well packaged in a timely manner.  After 2 months, 1 headlight looked brand new.  Second headlight had an accumulation of moisture in it.  3 more months go by and water moisture situation is worst.  Even being left out in the elements the moisture has never dissipatec. Contacted Saul on 3 different times over a 3 week span and was given a bunch of run around.  All I wanted was a replacement headlight for a defective headlight on a vehicle that my 17 year old drives.  Than I wanted my money back since these people are unwilling to follow thru with any kind of customer service.  I am fully aware the 60 days have past.  Is this so common that it would put the company under for replacing all of the defective headlights they sell?  I then got a hold of PayPal which didn't make anything any better.    Advice - stay away from Saul and his imaginary bosses.

This report was posted on Ripoff Report on 06/19/2016 07:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/oemassive/nationwide/oemassive-seller-of-defective-parts-california-1312231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Oemassive indeed helps their customers

AUTHOR: Jason Lawless - (USA)

POSTED: Wednesday, June 29, 2016

Hello, I had a similar case with them but OEMASSIVE did help me out, I simply approached them with a positive attitude and with respect and they took care of my concern really quick... I'm pretty sure you approach them with a Bad attitude+demanding stuff without any respect to their policy so I believe this is why you got this treatment. Anyways OEMASSIVE takes cares of their customers! and the owner provided me a free replacement with a paid return shipping label along to return the defective part afterwards. 

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