Complaint Review: Omnitrace Corp - Boca Raton Florida
- Omnitrace Corp 23123 State Road 7 Boca Raton, Florida United States of America
- Phone: 5614708989
- Web:
- Category: Advertising / Deceptive
Omnitrace Corp Find Relatives, Lost Relatives, Adoption, Search family members Omnitrace is HORRIBLE Boca Raton, Florida
*UPDATE Employee: Great News - Case Solved!
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Omnitrace is an unethical and a scam company. They prey on people looking for relatives! When contacting Omnitrace I was advised per my case (looking for grandmother) and that it was not an adoption the case would take 3 months at most. I of course was called numerous times before I paid the $1300. Once they charged my card I did not hear ANYTHING. I then called the company back only to have a rude assistant ask me why am I calling and I should be receiving information (which I was never advised of). I then received a contract 2 weeks later advising me that it would take up to 1 year and I would have 3 correspondence with them per year (after 90 days). I signed the contract (because I already paid) and sent the package over night. I then received an email a week later advising they had begun.
Every time I have contacted the company it has been an automatic response, and to be patient. I was contacted by Chris in research, only because I am now complaining and want my money back.
This company is a scam. For a company to take money upfront, not disclose their policies and each case be $1300. Is a SCAM!!!
This report was posted on Ripoff Report on 09/07/2009 01:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/omnitrace-corp/boca-raton-florida-33428/omnitrace-corp-find-relatives-lost-relatives-adoption-search-family-members-omnitrace-491346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Great News - Case Solved!
AUTHOR: ChrisM - (United States of America)
SUBMITTED: Wednesday, November 18, 2009
We are very happy to report that we were able to solve Rosannas case. Below is one of the many testimonials Rosanna has posted about OmniTrace.
Omnitrace is an exception company!
I was looking for my grandmother for over 7 years. I exhausted all resources before contacting Omnitrace. The initial upfront fee is a sticker shock, but, worth every penny. I would never have found out the information that they have provided to me without their assistance and help. Chris Maione is outstanding. He is the best researcher in the business. I hired 3 private investigative firms before Omnitrace and they came up with absolutely zero. They found a woman that for over 50 years had no paper trail and had changed her name. Now my mother has a large extended family in which she is looking to build relationships with. They have changed our life.
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