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Report: #224039

Complaint Review: ONLINGO - Internet

  • Submitted:
  • Updated:
  • Reported By: San Francisco California
  • Author Confirmed What's this?
  • Why?
  • ONLINGO www.onlingo.com Internet U.S.A.

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I never really registered to onlingo. i went throw their registration process but my web browser crashed just before the end of it. I never go a confirmation, what so ever.

Then after a few month i have seen on my bank activity report the each month i was charged for some CD set by onlingo that i never got.

when i called them they told me i had register which is not true. then they told me that one cd set was send to me ( neve got it) one was sent but it returned ( they charged me anyways) and then another one is on the way to me and if i want my money back i need to return it by mail.

i told them i never registered and want all my money back.

i would be thankful if somebody knew how to deal with these "a**holes".
Is there a federal office that deal with these issues.

Dan
San Francisco, California
U.S.A.

This report was posted on Ripoff Report on 12/06/2006 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onlingo/internet/onlingo-scam-ripoff-internet-224039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#5 UPDATE Employee

Offered you a refund....

AUTHOR: Jennifer - (U.S.A.)

POSTED: Tuesday, December 12, 2006

Hello,

This is a message from Onlingo Customer Service. Onlingo is the leader in interactive language learning products.

We are posting this message to make sure that anybody reading this knows how to contact our Customer Service department with any problems or questions.

Here at Onlingo, we are dedicated to our customers, and we take Customer Service very seriously. Please contact us via phone at 800-949-6880, via email at support@onlingo.com or via the web at www.onlingo.com. Representatives are available to assist you Monday through Friday from 7:00am to 5:30pm PST, and Saturday from 7:00am to 3:30pm PST.

Regards,

Onlingo Customer Service
800-949-6880

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#4 Consumer Comment

yes dan, you are not alone. onlingo are scam artist

AUTHOR: Donna - (U.S.A.)

POSTED: Wednesday, December 06, 2006

Hi Dan,

My name is Donna and I too was scammed. I did register but they never disclosed that they would charge my credit card $69.95 a month. It was suppose to be a free laguage lesson, yea right. Onlingo has done this to so many people, just look at all the reports on this website alone, over 34. Go to the search button on ripoff.com and type in onlingo and read some of the others complaints, exact same issue.

Also read the rebuttal, it's pretty funny, I think Jennifer is an automated program that says the same rebuttal to every response. Onlingo also has over 80 complaints with the BBB in the past year. In just one year can you believe they are still in business?? Please make your report to the BBB, after many complaints there WILL be an investigation. Just do it online, it's really easy. Also I am writing to my congressmen and you can do the same.

The funny thing is if they would have refunded me my money they would have never heard from me again, and I would have never even know about all the bad reports on onlingo. I guess they think that people will just give up. Well think again!!

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#3 Consumer Comment

yes dan, you are not alone. onlingo are scam artist

AUTHOR: Donna - (U.S.A.)

POSTED: Wednesday, December 06, 2006

Hi Dan,

My name is Donna and I too was scammed. I did register but they never disclosed that they would charge my credit card $69.95 a month. It was suppose to be a free laguage lesson, yea right. Onlingo has done this to so many people, just look at all the reports on this website alone, over 34. Go to the search button on ripoff.com and type in onlingo and read some of the others complaints, exact same issue.

Also read the rebuttal, it's pretty funny, I think Jennifer is an automated program that says the same rebuttal to every response. Onlingo also has over 80 complaints with the BBB in the past year. In just one year can you believe they are still in business?? Please make your report to the BBB, after many complaints there WILL be an investigation. Just do it online, it's really easy. Also I am writing to my congressmen and you can do the same.

The funny thing is if they would have refunded me my money they would have never heard from me again, and I would have never even know about all the bad reports on onlingo. I guess they think that people will just give up. Well think again!!

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#2 Consumer Comment

yes dan, you are not alone. onlingo are scam artist

AUTHOR: Donna - (U.S.A.)

POSTED: Wednesday, December 06, 2006

Hi Dan,

My name is Donna and I too was scammed. I did register but they never disclosed that they would charge my credit card $69.95 a month. It was suppose to be a free laguage lesson, yea right. Onlingo has done this to so many people, just look at all the reports on this website alone, over 34. Go to the search button on ripoff.com and type in onlingo and read some of the others complaints, exact same issue.

Also read the rebuttal, it's pretty funny, I think Jennifer is an automated program that says the same rebuttal to every response. Onlingo also has over 80 complaints with the BBB in the past year. In just one year can you believe they are still in business?? Please make your report to the BBB, after many complaints there WILL be an investigation. Just do it online, it's really easy. Also I am writing to my congressmen and you can do the same.

The funny thing is if they would have refunded me my money they would have never heard from me again, and I would have never even know about all the bad reports on onlingo. I guess they think that people will just give up. Well think again!!

Respond to this report!
What's this?

#1 Consumer Comment

yes dan, you are not alone. onlingo are scam artist

AUTHOR: Donna - (U.S.A.)

POSTED: Wednesday, December 06, 2006

Hi Dan,

My name is Donna and I too was scammed. I did register but they never disclosed that they would charge my credit card $69.95 a month. It was suppose to be a free laguage lesson, yea right. Onlingo has done this to so many people, just look at all the reports on this website alone, over 34. Go to the search button on ripoff.com and type in onlingo and read some of the others complaints, exact same issue.

Also read the rebuttal, it's pretty funny, I think Jennifer is an automated program that says the same rebuttal to every response. Onlingo also has over 80 complaints with the BBB in the past year. In just one year can you believe they are still in business?? Please make your report to the BBB, after many complaints there WILL be an investigation. Just do it online, it's really easy. Also I am writing to my congressmen and you can do the same.

The funny thing is if they would have refunded me my money they would have never heard from me again, and I would have never even know about all the bad reports on onlingo. I guess they think that people will just give up. Well think again!!

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