Complaint Review: Ooma - Internet
- Ooma Internet USA
- Phone:
- Web: www.ooma.com
- Category: Telephone Companies
Ooma Very difficult to cancel service California? Internet
My complaint is how difficult it was to cancel service. I went to website, followed directions, sent in my information and request to cancel, and months later I'm still being charged. Finally, and online "chat" representative told me that I am REQUIRED to call in cancel service. Multiple calls (to India?) with LONG hold times until I finally was connected to their "cancellation department" who could tell I was upset and after another 4 minute "hold" cancelled the account. What nightmare! Stay away!
This report was posted on Ripoff Report on 06/20/2015 12:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ooma/internet/ooma-very-difficult-to-cancel-service-california-internet-1236894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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