Orange County Craftsman - OCC painters damaged roof, side garage door, louvered landry door, did not plaster or paint back of chimney Orange California

The last rebuttal speaks for itself... We rest our case....

Please feel free to research our company. Our reputation is impeccable. Please read our other reviews and feel free to ask us for a referral. We are not perfect and do not claim to be.... No one is.. However, We do have many very happy and satisfied clients! Thank you!

This company's  response is utter horse pucky, full of multiple untruths, and misinformation, too numerous to enumerate.

I do not have a mental disorder, or suffer from confusion.

This amounts to defamation of character.

I am a retired police detective, following 30 years service.

This company submitted a hand written invoices which did not show their state license number.  I was never rude to these people. 

After problems began to develop, I made sure to have a witness present during any contact with Mr Brooks or  Mr Harrison. 

Furthermore, I have maintained copy of all exchanged e-mail.

I have numerous pictures of the problem paint matters.

This company provided good window installation.

But painting not their forte.  Painters didnt use drop cloths, there was over spray on walks, yard chairs, plants.  Didnt mask, paint on light fixtures, light switch plates, door knobs, etc.  They asked for 50% deposit before work begun, I was unaware at that time, 10% was the norm.  They charged paint balance to my credit card  before painting completed, however they did correct this by applying it to window installation balance.

They agreed to do certain paint matters, not shown on the invoice.  Before painting commenced, I questioned the omission and was assured not to worry. 

I never ever refused to pay, except for work not properly done or finished.  Which instead of doing, they OFFERED to reduce paint balance due, AND not repair garage side door frame theyd broken (door sitting outside), not remove paint from light fixtures, or fromfront door brass, or paint places not painted, etc, etc.

On having roof checked before rain season, I learned painters had only painted & stuccoed chimney parts visible from ground, front & sides, NOT the back.  Plus roof tiles repaired by same roofer 18 months earleir had newly damaged tiles.

It cost $1100 to paint & stucco back of chimney, repair damaged tiles.

After advising Orange County Craftsman I would consider Small Claims suit, the company reimbursed $800.

I hardly think, expecting decent agreed work warrants describing me as a disturbing and dumbfounding person.

I am the President and owner of Orange County Craftsman, Inc. I have been in the Construction Industry for 22 years. I have never dealt with a person that was so confused and rude in the same breath...