Complaint Review: Orbitz - Select State/Province
- Orbitz Select State/Province USA
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- Category: Hotel
Orbitz False Advertising Internet
*UPDATE Employee: Orbitz
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Orbitz advertised, Lowest Rates, Guaranteed, Rates so Deeply Discounted you have to confirm with a credit card and are Non Cancelable. booked an Ocean Front, King Size Bed, with a Balcony. When we checked in, we got a patio view, with two twin. Beds, no Balcony and found we were paying $50.00 a night more than the published room prices! to add insult to injury, found that rooms booked thru Or it! Do not qualify for the Starwood reward points! Called Orbitz 4 times, with no results, no return call and no manager available. They finally offered me a $25.00 credit with my next booking thru them. what a scam that needs to be revealed. cost me over $1,000. Dollars. Looking for ways to hurt their business.
This report was posted on Ripoff Report on 12/10/2013 06:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/orbitz/select-stateprovince/orbitz-false-advertising-internet-1105986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Orbitz
AUTHOR: Custrelsgal - ()
SUBMITTED: Wednesday, December 11, 2013
Hi WarrenP,
My name is Lynne; I’m a member of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and include your Orbitz Confirmation #, our team will investigate further.
Thank you for reaching out.
Sincerely,
Lynne
Orbitz Customer Relations
Chicago, IL
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