Report: #133669

Complaint Review: Overnight Prints - Santa Ana California

EDitorial Comments

WARNING!
Do not buy masks
from unknown
unreliable websites!

Coronavirus Covid-19
order masks now??

Political Signs Must Go!

EDitorial Comment
ED Magedson – Founder
Ripoff Report

Flood Damaged Vehicles
Unscrupulous Auto Dealers

How to identify hurricane
damaged trucks, cars RV's
motor cycles boats:
Ripoff Report Investigates

HELPFUL RESOURCES
Covid-19 coronavirus

Identifying coronavirus
Covid-19 rip-off scams

Featured Ripoff Reports

View More Recent
Featured Reports

Past Featured Reports

Don’t let them
Get away with it!

Make sure they make
the Ripoff Report!

EDitorial Comments

Wichita Kansas Attorney
Brad Pistotnik Indicted

Cyber Attacks & Content
removal scheme against
Ripoff Report

Ripoff Report Investigates

Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions

Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report

Ripoff Report Investigates!

Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Don’t click on those slick Ads!

Phony Ad using Ellen DeGeneres
& hundreds of other A-list Stars...

Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years

WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?

WE WANT TO HEAR IT!
Contact Our Team Now!
CLICK HERE

What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

Better Business Bureau
What Consumers need to know

20/20 exposes the real BBB

In The Media

See more videos

We Need Your Help!

Learn More Here

Ripoff Report is Xcentric Ventures

Submitted: Thu, March 03, 2005
Updated: Thu, March 17, 2005
Reported By: — Fair Oaks California

Author Confirmed

Why?

Overnight Prints 1800 East Garry Ave. Suite 224 Santa Ana, California U.S.A.

Phone: 800-677-2000
Web:
Category: Corrupt Companies

Overnight Prints ripoff bogus guarantee Santa Ana California

*Consumer Comment: BETTER NOW!!!! THEY ARE UNDER NEW MANAGEMENT!!!!

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report

File New Report

← Is this

Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.

How to fix
Ripoff Report

If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I had a similar experience with the previous poster, although their response time was initially fine.

I ordered 2 sets of business cards, 1 for each employee. There were three colors, and two came out fine, the third was spec'd as yellow and came out a hideous lime green.

The rep asked me to send 5 of each to their review committee. A few days later I got an email from them saying the request was denied.

Their warranty specifically states "100% Risk Free. If you are unsatisfied for any reason, we will reprint your cards at your request or refund your money. I have notified them of this fraud, and have asked for a refund and have heard nothing.

I was not being picky about the color; it wasn't even in the same ballpark Any reputable printer would not even have sent them out, let alone refuse to make them good.

In no way would I conduct business with Overnight Prints. They are the classic rip off.

John
Sacramento, California
U.S.A.

This report was posted on Ripoff Report on 03/03/2005 09:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/overnight-prints/santa-ana-california-92705/overnight-prints-ripoff-bogus-guarantee-santa-ana-california-133669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Overnight Prints

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal

Respond to this report!

Also a victim?

Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 Consumer Comment

BETTER NOW!!!! THEY ARE UNDER NEW MANAGEMENT!!!!

AUTHOR: Kristen - (U.S.A.)

SUBMITTED: Thursday, March 17, 2005

POSTED: Thursday, March 17, 2005

I had tried using Over Night Prints back in November and experienced the same problem. After the ordeal with that order, I found the first posting for this company on this website. I was leary of reordering, but I REALLY needed card, and they are inexpensive. So, I placed a new order. I was PISSED when the cards came with a spelling error. (made on my part, but I figured they would check the cards for spelling errors.) I called them and was, I'll admit it, yelling at them.

A nice young lady calmly explained to me that they can not just go in and start changing spelling, because people spell things differently on purpose. I understood this, but explained what happened last time I ordered. She appolized for what happened before and informed me of some GREAT news.... THEY ARE UNDER NEW MANAGEMENT!!!!

She told me, as per their new customer satisfaction policy, they are truely upholding their 100% Satisfaction Guarantee. She told me to send the cards back, and they would refund the order for me.

And they actually followed through. (imagine my excitement.) Since that order, I have place 2 others and experienced the same quality of customer service.

CHEERS TO THE NEW MANAGER!!! ANC CHEERS TO THE NEW AND IMPROVED STAFF!! I will encourage everyone to try them either for the first time, or again. They have gotten a lot better!!! : )

Respond to this report!