Complaint Review: P & J's Unique Gifts - Dover Ohio
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- P & J's Unique Gifts 1844 Gordon Rd. NW Dover, Ohio United States of America
- Phone: 330-364-3318
- Web: http://www.pjgifts.com/
- Category: Specialty Stores
P & J's Unique Gifts Terrible Customer Service. Does not stand behind merchandise. Refuses full refund. Dover, Ohio
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I ordered a personalized etched candle holder set on 11/25 for a wedding that was to take place out of town on 12/12.
I sent in the wording to the company IN ADVANCE to make sure it would fit on the holder. It was approved and I immediately paid via PayPal. I was informed that my item would arrive on approximately 12/4.
The item didn't arrive until 12/8 and it was WRONG. It was a beautiful holder but essentially worthless as a complete line was left off in the etching! Since I had to turn around and ship this item right back out in order for it to be received in time the wedding on the 12th, I brought it to a local engraver to have it fixed.
I contacted the seller and was told that she was not responsible as she is not the one that does the etching (she subcontracts out for that part of it). She also informed me that she felt that the holder "looked fine". How can you not notice that a complete line is missing?!
By the time all was said and done, I ended up paying almost $90.00 for the set, the additional engraving and the additional expense of overnight shipping to have it arrive in time. The seller "offered" to refund me $18.00 for "her part" in the set!
Very poor Customer Service by a company that does not stand behind "their" merchandise!
This report was posted on Ripoff Report on 12/15/2009 11:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/p-js-unique-gifts/dover-ohio-44622/p-js-unique-gifts-terrible-customer-service-does-not-stand-behind-merchandise-refuse-539741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.
