Palisades Collections, LLC Palisades collection agency harrassing telephone calls for collections of a debt, with no substantitive evidence, cannot contact a live person to discuss situation. Brookfield, Wisconsin

I received a letter in mail from Convergent Outsourcing and it says the creditor is Palisades Collection. They say that I owe $199.39. I have never received any late bills of any kind that I have ignored, and therefore I do not owe this amount. I cannot get through to talk anyone.

The thing that I thought was odd was that I noticed that you said your last name was Hughes, which is also my last name. It just seems odd that both of our last names are Hughes and we both don't recall owing anyone any money. I think this is definitely a scam. I just hope that it doesn't hurt my credit score because we just bought a new truck last month and our credit score was excellent and we are going to be trying to buy a new house in the next few months. I am not going to be paying a bill that I know I don't owe.

I looked up Convergent and it said they deal with medical claims. My husband is in the military and most of my care is at the base hospital and anything that isn't is covered by Tricare, so I know I don't owe any medical bills. And anything would be under my husband's name even if I did. This is so shady and frustrating because you can't get a hold of a live person to talk to.