Complaint Review: Paraphernalia, Aka Vanda Noronha - Internet
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- Author Confirmed
- Paraphernalia, Aka Vanda Noronha http://shop.paraphernalia.nu/ Internet United Kingdom
- Phone:
- Web:
- Category: Jewelry Stores
Paraphernalia, Aka Vanda Noronha I purchased jewelry, which was never shipped to me. Merchant offered a refund, but I never got one. Internet
* : Hello Jake
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On 11/20/2008, I purchased two necklaces from a UK-based online retailer (http://shop.paraphernalia.nu/). I immediately received a confirmation email, which stated that I'd receive my order in five to ten business days, or four weeks at the most. I never received anything. Initially, I assumed the necklaces were just extremely late, so I contacted the merchant via email and requested that she refund my shipping charges. She said she'd be happy to, but I never received a refund. A few more weeks went by, and eventually I realized that the necklaces weren't coming late--in fact, they weren't coming at all. I've tried to contact the merchant again, but she hasn't responded to any of my emails. To make a long story short, DON'T BUY ANYTHING FROM PARAPHERNALIA. They'll take your money, and you'll never get your merchandise or hear from them again.
Jake
Jersey City, New Jersey
U.S.A.
This report was posted on Ripoff Report on 01/09/2009 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/paraphernalia-aka-vanda-noronha/internet/paraphernalia-aka-vanda-noronha-i-purchased-jewelry-which-was-never-shipped-to-me-merch-410092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1
Hello Jake
AUTHOR: Paraphernalia - (USA)
SUBMITTED: Friday, September 04, 2009
At the moment we have no delayed orders, all new orders are being dispatched the same week. We are now offering shipping with tracking for any part of the world for only $2 extra, so you can be sure of when your package was sent and where it is.
If you e-mail us we will now reply same day and you will not be lacking for communication with us. I hope that you can understand the conditions under which the business was being run, and also realise that with such a big turnover a small number of orders is always bound to slip through the cracks of the post-system or of the whole kerfuffle of moving house and country.
I apologise again for all the problems with orders that some people have had. However I am here now, and ready to reply, refund and re-send. Thank you all for your patience.
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