Complaint Review: Party City Canada - Nationwide
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- Author Not Confirmed
- Party City Canada Nationwide USA
- Phone: (800) 727-8924
- Web: http://www.partycity.ca
- Category: Specialty Stores
Party City Canada Shipping, RIPOFF, Over Charge, Liars, Terrible Customer Service, Ignored Nationwide
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I ordered from PartyCity.ca and they claim they ship from somewhere in the U.S. so they charged me $21.95 plus almost $10 in duties and taxes.
I get my shipping notification. The items were shipped from Mississauga, which is about an hour and a half away from me. I emailed them asking why I was charged for duties and taxes and insane shipping costs when you are shipping from Canada ... the response I get just said they ship everything from the U.S. and that is why I was charged that.
The tracking doesn't lie.
Party City's customer service however....
Anyone curious the shipping number is: 2001601026114554 on Canada Post's website. It clearly never crossed the border and was picked up by Canada Post in Mississauga and they have no response to give since they are busted.
If it crossed the border the tracking would say it went through customs.
PartyCity.ca = Busted.
This report was posted on Ripoff Report on 09/26/2016 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/party-city-canada/nationwide/party-city-canada-shipping-ripoff-over-charge-liars-terrible-customer-service-ignore-1330231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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