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Report: #1299166

Complaint Review: Payless Car Rental - San Diego California

  • Submitted:
  • Updated:
  • Reported By: Steve — Lawton Michigan USA
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  • Payless Car Rental 3355 Admiral Boland San Diego, California USA

Payless Car Rental Charged more for car rental that amount booked through Expedia San Diego California

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I booked a rental car through Expedia for $121.36 which according to the confirmatio included taxes and fees. When I got to the Payless Car Rental counter in San Diego I was told that there was also goingto be a $200 deposit required. I was told that the deposit would be refunded to me once the car was returned. The receipt I have from them clearly states in to places that there was a deposit of $200.14 

Whn the final bill came my debit card was charged $200.14. I contacted Payless as I naturally though the mixed up the deposit and the rental payment. I was informed by them that we were charged $200 for the deposit which they had already retuedn to our card and that the $200.14 was the charge for the rental.

I contacted Expedia to complain about the over charge adn was told by them that there can be a difference between the price on their site and what si paid at teh counter due to taxes and  fees. I asked them how that can be when my confirmation receipt from them states right on it that the price includes taxes and fees and even has it listed as a line item.

Had I know the true cost of this rental I woudl have gone somewhere else as there were other options cheaper than $200.14

This is a bate and switch and Expedia is just as liable for this as Payless Car rental is

 

This report was posted on Ripoff Report on 04/11/2016 02:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/payless-car-rental/san-diego-california-92101/payless-car-rental-charged-more-for-car-rental-that-amount-booked-through-expedia-san-die-1299166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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