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Report: #886714

Complaint Review: Payment Systems Corp - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: Weeg B. — Albany New York United States of America
  • Author Confirmed What's this?
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  • Payment Systems Corp P.O. Box 71409 Los Angeles, California United States of America

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I was cold-contacted by a Payment Systems Corp representative. The deal sounded good: $.09 per transaction, $126 equipment lease & 0% per sale. They actually charged me $.90 PER TRANSACTION, $126 ($141 with fees), 0% per sale & $25 monthly processing fee. When I brought the discrepancy to their attention, they made me jump though hoops to prove it, when it was printed right on their statement. I had to submit bank records.

Payment Systems stated that it was a clerical error. I asked if they had a plan that charged $.90 per transaction. They stated no. I then ask how such and error could go unnoticed for over 3 months and with hundreds of transactions? I told them that I thought I was fraudulently overcharged and that I would not be using their service any long and I would be mailing their equipment back.

Payment Systems wouldn't have it. I had to argue with them to get an address that I could mail back their equipment. But that was nothing compared with the "leasing company", Lease Finance Group in my case. It's the strong-arm side that would wage a relentless harassment campaign to collect. The leasing company said they never received the equipment (I got the address from Payment Systems). I mailed it to Payment Systems. More jumping though hoops to confirm that they had the equipment.

My rep told me it would cost $200 to break the contract. Lease Finance Group wanted over $6,000 for a piece of equipment that you can buy for $300 - $400. I contacted my rep who said he left after 6 weeks (I was his first customer). He said it was common that he would quote a customer one rate and the contract would state a higher rate. He also stated that the company took a fee of over a $1,000 off HIS commission to pay for the customer's equipment, remember, this a $300 - $400 piece of equipment.

So when Payment Systems Corp comes a knockin - RUN!

This report was posted on Ripoff Report on 05/22/2012 10:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/payment-systems-corp/los-angeles-california-90071/payment-systems-corp-lease-finance-group-over-charge-and-out-right-fraud-los-angeles-cali-886714. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Alex at Payment Systems Corp wants to discuss my issue with them & Lease Finance Group.

AUTHOR: Weeg B. - (United States of America)

POSTED: Thursday, June 07, 2012

Alex,

I would like to discuss the issue I have with overcharges and harassing phone calls. May I have your direct phone number?
Weeg

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#1 UPDATE Employee

Sorry to hear about your experience. Let's talk.

AUTHOR: Payment Systems Alex - (United States of America)

POSTED: Wednesday, June 06, 2012

Good afternoon.  Thank you for posting about your experience so it was brought to my attention.  Please email CustomerService@PaymentSystemsCorp.com with a full accounting of your experience as well as your contact information so someone can help find a resolution for this situation as soon as possible.  

Sincerely,

Alex
Payment Systems
CustomerService@paymentsystemscorp.com 

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