Report: #696175

Complaint Review: paymentone inc/trumansburg telephone company - Internet

  • Submitted:
  • Updated:
  • Reported By: nap — interlaken New York United States of America
  • paymentone inc/trumansburg telephone company Internet United States of America

paymentone inc/trumansburg telephone company Charged phone bill without permission Internet

*UPDATE Employee: Please contact PaymentOne Directly to resolve

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We recieved our phone bill for the second time in a row and have been charged a fee of $19.95 which was from a company called Payment one Inc, and when questioned our phone company gave me a number to call and then we would recieve a credit.

The phone company (Trumansburg Telephone Company) also told me that they would put a block on our account so tis wouldn't happen again and sur enough we jusy recieved our bill and the charge was on there.

Our question is since there is no such company are the phone companys trying to push another charge on their clients and then use this company name (Paymentone Inc.) when they get caught.

If this is the case how many of our elderly people are getting ripped off evey month trusting these people and the sad thing is they can barely afford to live on their regular monthly bills let alone having some one add  charge under their nose a not know.

This report was posted on Ripoff Report on 02/16/2011 03:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/paymentone-inctrumansburg-telephone-company/internet/paymentone-inctrumansburg-telephone-company-charged-phone-bill-without-permission-intern-696175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Please contact PaymentOne Directly to resolve

AUTHOR: PaymentOne Consumer Help - (USA)

POSTED: Thursday, February 17, 2011
PaymentOne is a billing aggregator which provides billing services to hundreds of merchant companies.

If you are being billed by PaymentOne and have questions about the charge(s) and are not able to reach our merchant, please contact PaymentOne directly.  

Contact PaymentOne Consumer Relations Department by email at Consumerhelp@paymentone.com or calling us at 1-866-262-3591 [Mon-Fri 8AM-4:30PM PST]
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