Report: #1151882

Complaint Review: Paypower/Metabank

  • Submitted: Tue, June 03, 2014
  • Updated: Tue, June 03, 2014
  • Reported By: Steelernation562 — Downey California
  • Paypower/Metabank


Paypower/Metabank DO NOT BUY PAYPOWER PREPAID CARD Pleasanton California

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Stay Away from Paypower/Metabank Period!!!! My mother purchased a paypower visa in Pennsylvania on may 10th 2014 and put $150.00 on it so i could feed my family. It is now June 3rd 2014 and i am still trying to get my account unlocked. The customer service number on the card just connects you with individuals that cant do anything to solve the issue. I was supposed to receive a call from upper management on 4 separate occasions and got no call whatsoever. I dont get how it is legal for a company to hold your money and not give you a reason why it is being held and when the issue can be resolved. Now what if my daughter was actually starving or what if it was a life or death emergency and that i need that money or i was going to be on the streets with my family?? To me and as i can see others too...this is not legal and this company should be shut down asap!!!! When you call a bank like chase or bank of america you actually get to talk to someone that will go above and beyond for you and resolve the issue immediately. This company is not like that at all!!! Something needs to be done about this and if there are others out there that have been effected by this companies policies we need to stand up and let our voices be heard. If i am going to trust you with hundreds or even thousands of dollars then i should get the same amount of trust in return. Do Not!!! Let me say this again!! Do Not Buy A Paypower Prepaid Visa Ever!!!!! Look for another Card Company !!!!



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