Complaint Review: PeopleFinders.com - Internet
- PeopleFinders.com Internet USA
- Phone: (800) 718-8997
- Web: www.peoplefinders.com
- Category: On-Line Business
PeopleFinders.com Didn't refund money, rude customer service Sacramento California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I used this service to assist me in a pending legal matter. It quickly proved to be unworthy of my time and money. I decided to cancel the service and get a refund
I closed the account per the website's instructions and received 2 emails. Both said I would be refunded $24.95 and only one of them said I would be charged the $2.95 trial 3 day membership. According to my online banking records, the $2.95 was charged, but the $24.95 was never returned. The emails said it would take 2-5 days to process a refund and a week later, it still hasn't happened.
Things escalated when i called their customer service. A rude female call handler ignored about half of what I said to her, trying to explain I couldn't get my money back despite the 2 emails saying differently and answered me in a condescending tone of voice a few times. When I attempted to tell her she didn't need to be rude, she hung up on me.
They also failed to respond by email both after my initial dissatisfaction with the serivce and the subsequent email regarding my customer service call. This is not an entity I recommend. They do not appear to care about anyone who either calls or emails them about any issue that arises.
This report was posted on Ripoff Report on 01/14/2015 01:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/peoplefinderscom/internet/peoplefinderscom-didnt-refund-money-rude-customer-service-sacramento-california-1201544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.